

Tommy Wisner
Service Advisor
McSweeney Chrysler Dodge Jeep Ram
2605 Dr John Haynes Dr
Pell City, AL 35125
195 Reviews
Write a Review195 Reviews of Tommy Wisner
June 11, 2025
Worst service department ever. My Jeep was in your lot for nearly a year with five tows from my house. The first two times it was leaking trans fluid. Probably didn’t have the corr My Jeep was in your lot for nearly a year with five tows from my house. The first two times it was leaking trans fluid. Probably didn’t have the correct seal. Third time it was sealed but the fluid was low. I put a quart in myself. I was told by the service manager that he didn’t believe that. Not sure why after all the fails from day one. He assured me that the owner was aware of the situation after I complained enough. I didn’t believe him. So my Tran’s had a sensor that went bad after all the leaks. They were going to charge me $1800 to repair. Option was that they would eat the cost of the repair but I had to sign a document that I would never bring the jeep back. Just a sign that they weren’t going to repair it properly. Never heard of a service dept that had no faith in their own work. I’m sure the owner is aware though, right? More
Other Employees Tagged: Rodger Hubley, Taleatha Berry
June 10, 2025
Tommy went all out to make sure the warranty was covered and Terry stayed on top of things to make sure the parts were ordered when they became available. and Terry stayed on top of things to make sure the parts were ordered when they became available. More
Other Employees Tagged: Terry - parts dept. Ben - tech that installed parts
June 03, 2025
They are always nice and friendly and always have good treats for everyone in their lobby. They really care about each customer. Even when they mess up they always try to make it right treats for everyone in their lobby. They really care about each customer. Even when they mess up they always try to make it right More
Other Employees Tagged: Michael Jenkins, Rodger Hubley, Jamie McLean, MICHAEL MCSWEENEY, MATT MCSWEENEY , Rodger in parts and terry
May 18, 2025
Excellent service and the work done quickly. the quality of the work was the best. the quality of the work was the best. More
Other Employees Tagged: Jamie McLean, MATT MCSWEENEY
May 13, 2025
I always bring my jeep here to have the oil changed or any work at all cause their the only ones I trust to do it right!! any work at all cause their the only ones I trust to do it right!! More
Other Employees Tagged: Taleatha Berry
May 01, 2025
The appointment was easy to schedule. The work was completed timely and the service advisor was friendly. The work was completed timely and the service advisor was friendly. More
Other Employees Tagged: Rodger Hubley, Taleatha Berry



