Tommy Wallis

I had a great experience at the Jim Ellis service department. Everyone I worked with was incredibly helpful and kind. As a female I often feel uneasy talking shop on cars and like I'm being disregard department. Everyone I worked with was incredibly helpful and kind. As a female I often feel uneasy talking shop on cars and like I'm being disregarded, but all the guys were very transparent and helpful with my questions and concerns. Highly recommend this service department. And Sean was a great help getting me in touch with all the right people and being available for questions himself. More

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We had a wonderful experience. I usually dread buying cars, but the Jim Ellis staff made it easy. Everyone was very professional, knowledgeable, prompt, courteous. I will definitel I usually dread buying cars, but the Jim Ellis staff made it easy. Everyone was very professional, knowledgeable, prompt, courteous. I will definitely be back to buy the next one. I also highly recommend their service department. They go above and beyond too! More

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I brought my Mustang Ecoboost to Jim Ellis Ford (Sandy Springs) to have a recall addressed. I was expecting to be without my car for several days, but I actually got my car back within 24 hours. Also, whe Springs) to have a recall addressed. I was expecting to be without my car for several days, but I actually got my car back within 24 hours. Also, when I picked up my car, I noticed that it had been washed and vacuumed. The dealership team could have just handled the recall on my Mustang, but instead they went the extra mile and detailed my car at no cost - which was a nice surprise. With all of this in mind, the next time something happens with my Mustang, I'll definitely be bringing it back to Jim Ellis Ford! More

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Had my 2021 Mustang serviced this weekend. They did great and delivered it in less time that they estimated, a first in my experiences at other shops. Thanks Tommy Wallis and team. They did great and delivered it in less time that they estimated, a first in my experiences at other shops. Thanks Tommy Wallis and team. More

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The Rep was friendly and informative . The Service was quicker than expected. Also, the Waiting room is comfortable. The Service was quicker than expected. Also, the Waiting room is comfortable. More

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THE ABSOLUTE BEST. Brought in my Shelby GT350 to service. Walked out with an extremely fair deal for trade in and a beautiful new car. Jake made me feel at ease with th Brought in my Shelby GT350 to service. Walked out with an extremely fair deal for trade in and a beautiful new car. Jake made me feel at ease with the deal structure and Demetrius is the most polite, courteous, and entertaining sales professional I’ve ever had the pleasure of working with. This dealership has always taken care of my Shelby over the last year, and they’ve made me feel like family. Off to new adventures in my new purchase. More

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Tommy Wallis was very professional. Tommy was timely. Tommy was able to explain services performed. Tommy was friendly and walked me to my car. Thank you, Tommy and Jim Ellis Ford, Tommy was timely. Tommy was able to explain services performed. Tommy was friendly and walked me to my car. Thank you, Tommy and Jim Ellis Ford, where I've purchased three cars. More

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