Tommy Simon

Extremely Disappointed. The salesman, Mr. Tommie Simeon has gone above and beyond to assist. He has been great. Alvis Young, service dept, has struggled to provide good serv The salesman, Mr. Tommie Simeon has gone above and beyond to assist. He has been great. Alvis Young, service dept, has struggled to provide good service. My concerns have been treated as low priority and unimportant. Problems Day 1 of driving the SRX, 30,000 miles off the lot. Car returned Day 1 and 3 subsequent times the first month but was told all was well each time. Several days to respond with status each time. Car repairs needed several times since purchase. Currently in shop and told I need to look for a discontinued part and return for shop to service. Paid $4100 for this same problem less than a month ago. The same warnings on the dash. Ugh! More

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I received a call ten minutes after my online inquiry. I was driving out in my new Cadillac less than 24 hours later. Wow! What great customer service. was driving out in my new Cadillac less than 24 hours later. Wow! What great customer service. More

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Mr. Tommy is a God send! Excellent customer service and also impressed by Finance Officer Hinojosa! Great Team! I would recommend to anyone, thank you! also impressed by Finance Officer Hinojosa! Great Team! I would recommend to anyone, thank you! More

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I recently upgraded from my SRX to the fabulous XT5. I was very reluctant to do so but the warranty was up on my SRX so I had to decide if I was going to stick with the SRX for the long haul or get a new was very reluctant to do so but the warranty was up on my SRX so I had to decide if I was going to stick with the SRX for the long haul or get a new vehicle that would be under warranty. My salesman, Tommy Simon, was the best at helping me make the best decision for me and my lifestyle. Never once did he pressure me. He just presented me with all the facts so I could make an informed decision. He was very patient and answered all my questions and being the thorough detailed woman that I am, I had a lot of questions. At one point he even provided one of the managers for me talk to help me make the best decision. This is the fourth car my husband and I have bought from Tommy and we keep coming back to Tom Peacock because of Tommy He is honest, trust worthy, patient and an overall nice guy. We trust him with major financial decisions such as purchasing a vehicle. I highly recommend him to anyone. Tommy will be up front with you and tell it like it is. He will go to bat for you and there are no high pressure sales techniques with Tommy. Check him out today! More

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Working with Tommy Simon was one of the best purchasing experiences that I have had. He was very knowledgeable and nice!! I'll be back again! experiences that I have had. He was very knowledgeable and nice!! I'll be back again! More

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Garth Guy (Roadside Assistance) On 4/25/19 I was in urgent need of roadside assistance. My location was approximately 26 miles from Tom Peacock. Garth Guy arrived in record time. He On 4/25/19 I was in urgent need of roadside assistance. My location was approximately 26 miles from Tom Peacock. Garth Guy arrived in record time. He diagnosed and resolved issue, again, in record time. Garth is professional, courteous, respectful, extremely knowledgeable and skilled. Service after the sale is just as important as the sale. Gary is a great representation /representative of that service and of Tom Peacock. Thanks Garth!! More

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Tommy Simon Since moving to Texas 18 years ago we have bought several cars. All of them through Tommy Simon at Peacock Cadillac. We had referred other people inc Since moving to Texas 18 years ago we have bought several cars. All of them through Tommy Simon at Peacock Cadillac. We had referred other people including family members also to deal with Tom Simon. They, and we, have been thrilled with his service, his consideration, and attention to details. Anytime we have had a problem Tommy has arisen to the occasion. We will continue to be not only a customer but a friend to Tommy. More

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Awesome experience I recently purchased a car from Tom Peacock. Beautiful dealership with great employees. Tommy Simon is without a doubt the BEST salesman I have ever d I recently purchased a car from Tom Peacock. Beautiful dealership with great employees. Tommy Simon is without a doubt the BEST salesman I have ever dealt with. He really listened and took care of everything including programming my car perfectly before I took delivery. In addition, I was shown the service department so i will know where to go when I need an oil change. I live 25 miles away from the dealership but I will make the drive because these folks are awesome. These folks do not play games with their customers. I cannot recommend them highly enough. More

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Tommy Simon was my salesman. His knowledge of the product was awesome and helped me get the right vehicle. He also professional and courteous. I will refer o was my salesman. His knowledge of the product was awesome and helped me get the right vehicle. He also professional and courteous. I will refer others to Tommy. Thank you. More

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Excellent Service! I have used this dealership for many years and have exclusively worked with Tommy Simon. My lease will be up soon and Tommy will again be my go to sal I have used this dealership for many years and have exclusively worked with Tommy Simon. My lease will be up soon and Tommy will again be my go to salesperson. He has already contacted me and we have talked about the next steps. He takes the time to know what I want and does everything he can to make my visit simple and easy. I truly trust Tommy and as long as he is there Tom peacock has my business. More

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