Tommy Russell

The vehicle was misdiagnosed. During the initial diagnosis I had to fight for the warranty to be honored, only to discover after all the fighting that the issue being faught over During the initial diagnosis I had to fight for the warranty to be honored, only to discover after all the fighting that the issue being faught over wasn’t even the correct diagnosis. Second, a request for a cosmetic warranty claim was supposed to have been sent to the warranty company by the service department. They advised they had sent it however I discovered that was not the case after I received my vehicle back and the cosmetic issues were not fixed. I contacted the warranty company who told me they never received a claim More

by DavidP Verified Customer Verified Customer

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I have brought two cars and have been pleasantly impressed impress with the people and facilities impressed impress with the people and facilities More

by CFWHITE Verified Customer Verified Customer

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Checking in and out took longer than expected. No check list on vehicle which I received on previous vist. It seem. ed rushed No check list on vehicle which I received on previous vist. It seem. ed rushed More

by pncouch Verified Customer Verified Customer

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Very pleasant experience and timely very nice waiting area staff very helpful with my service area staff very helpful with my service More

by JPglynn Verified Customer Verified Customer

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Nice dealer ship I’m going to see how experience the techs are when I get my future services techs are when I get my future services More

by WILSONERIC834 Verified Customer Verified Customer

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They did a good Job, and I was satisfied and it done in a reasonable time. reasonable time. More

by cfgeddis Verified Customer Verified Customer

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Duri made sure I was satisfied with my deal. She even expedited the paperwork to keep the buying process moving. She even expedited the paperwork to keep the buying process moving. More

by FLASHSUZ4_ Verified Customer Verified Customer

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Dale Roland was great THANK YOU my appointment was at 9am but got there a little early never been there before in a matter of minutes my car was in back I waited a a hour I guess maybe a a little longer 9am but got there a little early never been there before in a matter of minutes my car was in back I waited a a hour I guess maybe a a little longer enjoy my visit there More

by Rkastner083 Verified Customer Verified Customer

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appointment for 9/7/24 was for a daylight bulb replacement. Appt time was 8:30 am, arrived at 8:15. My bulb was changed out and was given back to me at 11:30 am. Yep, 3 hours to replace a bulb. Ma replacement. Appt time was 8:30 am, arrived at 8:15. My bulb was changed out and was given back to me at 11:30 am. Yep, 3 hours to replace a bulb. May have to reevaluate where to get my truck serviced in the future More

by austintcsr Verified Customer Verified Customer

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