Tommy Rougeux

Just completed my 40K service with Rosenthal Land Rover Tysons Corner (1592 Spring Hill Road, Vienna, VA 22182) — an outstanding experience! My MY23 Defender 130 was handled with care by a top-tier serv Tysons Corner (1592 Spring Hill Road, Vienna, VA 22182) — an outstanding experience! My MY23 Defender 130 was handled with care by a top-tier service team. Tommy Rougeux, my service advisor for over two decades, continues to deliver exceptional service. From pre-service check-in and scheduling to walking through any issues and arranging a proper dealer-based loaner, Tommy ensures everything runs smoothly — and he got my Defender back to me promptly. Although MY23 is the first production year for the D130, Tommy’s deep experience with the Defender line goes back to the D90 and D110 from MY20. He’s an award-winning Land Rover professional, and it shows — he seamlessly coordinates between Sales and Service, keeps communication clear, and is always transparent and professional. If you haven’t worked with Tommy yet, now’s the time to book an appointment. If you drive a Defender and are in Bethesda, beep hello! And if you don't have one but are considering -- AND YOU SHOULD -- go see Mike Paluh, Sales at Rosenthal Land Rover Tysons Corner! (And yes, Rosenthal has the best espresso/latte machine in any dealership lounge... not that I hang out there excessively. 😉) More

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Tommy always provides the highest professional diagnosis and service for my Range Rover Sports. I trust and respect his help. and service for my Range Rover Sports. I trust and respect his help. More

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Great service experience again for our Jaguar! Tommy & Steve helped get everything done quickly and efficiently and Alex helped us with getting our vehicle back from service. Great staff and nic Tommy & Steve helped get everything done quickly and efficiently and Alex helped us with getting our vehicle back from service. Great staff and nice facility. We will service there again gladly! More

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Another seamless experience. Parts were priced right and available quickly. The staff was great and efficient. Tommy in service and Juan & Marquis in parts helped point me in the Parts were priced right and available quickly. The staff was great and efficient. Tommy in service and Juan & Marquis in parts helped point me in the right direction. Great job all around. Thanks again More

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GREAT SERVICE, TOMMY IS THE MAN! COMMUNICATION IS KEY AND TOMMY WAS THE BEST AT RESPONDING IN A TIMELY MANNER. COMMUNICATION IS KEY AND TOMMY WAS THE BEST AT RESPONDING IN A TIMELY MANNER. More

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Excellent customer service from the young Lady who checked me in for the Oil change. Very professional and polite. The one thing I admire is my Jaguar is a 2018 and no one tried to say there are big p checked me in for the Oil change. Very professional and polite. The one thing I admire is my Jaguar is a 2018 and no one tried to say there are big problems and it will cost you more money. They didn’t do that and I respect that from an Auto Company More

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Service increasingly expensive and lack of communication on vehicle status and timing of repairs and cost on vehicle status and timing of repairs and cost More

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Tommy has gone above and beyond to make sure my Jaguar was repaired in a timely fashion even thought it was a major repair. I appreciate how transparent and communicative he is. Will definitely recommend was repaired in a timely fashion even thought it was a major repair. I appreciate how transparent and communicative he is. Will definitely recommend my friends and family. More

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Very Professional, Courteous and extremely Knowledgeable. Tommy explained everything in detail and gave his expert opinion on what I needed done. Tommy explained everything in detail and gave his expert opinion on what I needed done. More

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Tommy was great to work with and continuously provided updates regarding my vehicle while I waited, I highly recommend Tommy and this dealership, updates regarding my vehicle while I waited, I highly recommend Tommy and this dealership, More

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