Tommy Malone
Pre-Owned Car Director
Shottenkirk Honda of Cartersville
539 E Main St
Cartersville, GA 30121
129 Reviews
Write a Review129 Reviews of Tommy Malone
November 06, 2024
Super friendly and made the process super easy. They stayed within my price range, got even more than I asked for out of my new car, and were super understanding and patient with me as it was my fi They stayed within my price range, got even more than I asked for out of my new car, and were super understanding and patient with me as it was my first time financing. Would recommend to family and friends! More
Other Employees Tagged: Logan Quijano, Jorge Ortiz
November 04, 2024
Best dealer expeirence i have had, i would highly recommend Shottenkirk Honda to all my family and friends. recommend Shottenkirk Honda to all my family and friends. More
Other Employees Tagged: Tyler Bone, Richard Lewis, Brittany Lewis, Jason Lamarre, John Heaton, Kevin Etters, Dustin Waits
October 27, 2024
During the process of negotiating the price of a used Honda CR-V the negotiated price changed 3 times. I've been in business as an accountant for over 33 years and have learned that once you negotiate a Honda CR-V the negotiated price changed 3 times. I've been in business as an accountant for over 33 years and have learned that once you negotiate a price, you usually stick to it. The price that it started at was $29500, based on JD Power numbers for a retail purchase. I showed on my phone that the price of a CR-V Touring (a much more expensive vehicle) from another dealership was $26500 and that I wasn't going to pay inflated prices for a vehicle that was with high mileage (41675). The average mileage for a 2022 should be between 25000 and 33000 miles. JD Power does NOT factor in mileage in the price whereas Edmunds does. Tommy came to us with his song and dance routine that he incorrectly figured the price based on the price of the Touring vehicle and showed it to us as a bottom line of $26750, out the door. I said at that time, if you make a mistake and already show it to the customer than you accept the consequences for your mistake and make it up on the next sale. After refiguring the price before all taxes and fees starting at $26500 and ending with a bottom line price of I don't remember what, which by that time I was getting furious with the process and should have walked out. But the wife liked the SUV so I stuck it out. Once we got into finance I noticed the numbers had changed again, this time the starting price jumped to $27395. It was late evening of a Saturday and we were anxious to get out since we had been there for more than 6 hours, so I reluctantly signed all the paperwork without properly reviewing it. My Fault. I will probably never buy another vehicle from Shottenkirk Honda and if anyone askes me how was my experience, I'll be sure to tell them. More
Other Employees Tagged: Jorge Ortiz , Alex. Did a good job of selling my wife on her new vehicle.
October 25, 2024
One of the best dealerships and best employees works there all the manager sales man’s there all the manager sales man’s More
Other Employees Tagged: Richard Lewis, Michael Welch, Brittany Lewis, Jason Lamarre, Chandler McDurmon , Davis combs
September 27, 2024
Shottenkirk Honda is my go to for all my service needs, the management and staff are the best in the business and the only ones i trust with my Honda. the management and staff are the best in the business and the only ones i trust with my Honda. More
Other Employees Tagged: Tyler Bone, Richard Lewis, Jason Lamarre, John Heaton, Kevin Etters, Dustin Waits
September 21, 2024
Helpful staff. My kids enjoyed the complimentary popcorn and drinks. Thanks for taking great care of us. My kids enjoyed the complimentary popcorn and drinks. Thanks for taking great care of us. More
Other Employees Tagged: Michael Welch, Wendi Kennedy, Brittany Lewis, Logan Quijano
July 31, 2024
Everyone was very friendly and helpful. The entire staff was helpful and took time to help with all of my needs The entire staff was helpful and took time to help with all of my needs More
Other Employees Tagged: Chandler McDurmon , Scott Galloway, Chris Hurd
June 23, 2024
Great people! We had a wonderful experience and they made a way for me to have my dream car! We had a wonderful experience and they made a way for me to have my dream car! More
Other Employees Tagged: Logan Quijano
June 09, 2024
Did NOT like the fact they tried to SNEAK in the gap insurance at the end. Very dirty insurance at the end. Very dirty More
Other Employees Tagged: Chandler McDurmon , Angie Angell, Kevin Dowdy
June 01, 2024
The staff I dealt with were very professional and kind. They gave me all the information I needed and answered all my questions. The salesman, Dalton, was extremely helpful, and the finance person, Michae They gave me all the information I needed and answered all my questions. The salesman, Dalton, was extremely helpful, and the finance person, Michael, was very informative. More
Other Employees Tagged: Michael Welch , Dalton Gunnels