Tommy Malone
Tommy Malone at Shottenkirk Honda of Cartersville
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Tommy Malone

Pre-Owned Car Director

Shottenkirk Honda of Cartersville

539 E Main St
Cartersville, GA 30121

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4.7
129 Reviews
4.7

129 Reviews

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129 Reviews of Tommy Malone

November 06, 2024

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Employee Rating

Super friendly and made the process super easy. They stayed within my price range, got even more than I asked for out of my new car, and were super understanding and patient with me as it was my fi More

by MARYMADELINE2000
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Logan Quijano, Jorge Ortiz

Nov 07, 2024

Shottenkirk Honda of Cartersville responded

Here at Shottenkirk Honda of Cartersville, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 04, 2024

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Best dealer expeirence i have had, i would highly recommend Shottenkirk Honda to all my family and friends. More

by GREG
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 07, 2024

Shottenkirk Honda of Cartersville responded

Greg, thank you for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

October 27, 2024

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During the process of negotiating the price of a used Honda CR-V the negotiated price changed 3 times. I've been in business as an accountant for over 33 years and have learned that once you negotiate a More

by JOHNB_48
Recommend Dealer
No

Other Employees Tagged: Jorge Ortiz , Alex. Did a good job of selling my wife on her new vehicle.

Oct 31, 2024

Shottenkirk Honda of Cartersville responded

John, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 25, 2024

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One of the best dealerships and best employees works there all the manager sales man’s More

by MEHULINDIA235
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Recommend Dealer
Yes
Oct 27, 2024

Shottenkirk Honda of Cartersville responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Shottenkirk Honda of Cartersville!

September 27, 2024

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Shottenkirk Honda is my go to for all my service needs, the management and staff are the best in the business and the only ones i trust with my Honda. More

by GREG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2024

Shottenkirk Honda of Cartersville responded

Thank you, Greg, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 21, 2024

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Helpful staff. My kids enjoyed the complimentary popcorn and drinks. Thanks for taking great care of us. More

by SRCERMAK
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Sep 22, 2024

Shottenkirk Honda of Cartersville responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

July 31, 2024

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Everyone was very friendly and helpful. The entire staff was helpful and took time to help with all of my needs More

by BRYANRAE
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chandler McDurmon , Scott Galloway, Chris Hurd

Aug 01, 2024

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 23, 2024

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Great people! We had a wonderful experience and they made a way for me to have my dream car! More

by TRACYQUEEN26
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Logan Quijano

Jun 24, 2024

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

June 09, 2024

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Employee Rating

Did NOT like the fact they tried to SNEAK in the gap insurance at the end. Very dirty More

by PAMELAKOUTAVAS01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chandler McDurmon , Angie Angell, Kevin Dowdy

Jun 13, 2024

Shottenkirk Honda of Cartersville responded

Pamela, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 01, 2024

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Employee Rating

The staff I dealt with were very professional and kind. They gave me all the information I needed and answered all my questions. The salesman, Dalton, was extremely helpful, and the finance person, Michae More

by GRIFFITHTAMMY147
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Welch , Dalton Gunnels

Jun 02, 2024

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

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