Tommy Gonzales

The staff was very friendly and polite, got me checked in quickly service was done quickly and I was on my way in no time very impressed. quickly service was done quickly and I was on my way in no time very impressed. More

by rd7648156 Verified Customer Verified Customer

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Everyone was friendly. Drop off was easy and went very smoothly. Tommy Gonzales was great. Drop off was easy and went very smoothly. Tommy Gonzales was great. More

by ronald_almasy Verified Customer Verified Customer

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Showed up adlib without an appt and they took me in right away. Left my truck, someone took me home. Diagnosed the problem and fixed before end of business hours. A little expensive for a battery change but away. Left my truck, someone took me home. Diagnosed the problem and fixed before end of business hours. A little expensive for a battery change but I was able to make sure nothing else was wrong, do a multipoint inspection, and get my state inspection all in one spot. More

by DRC09 Verified Customer Verified Customer

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Great 👍 Tommy got me in and out in good time will come back again doon back again doon More

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Quick service. Got my vehicle done in a timely manner. Friendly people and will continue to use them Got my vehicle done in a timely manner. Friendly people and will continue to use them More

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We are glad to share with you the experience of the sales personnel and the customer service, we have bought 5 vehicles from this company personnel and the customer service, we have bought 5 vehicles from this company More

by joequin76385 Verified Customer Verified Customer

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Communication is TERRIBLE! I took my jeep in over 4 weeks ago for recall. I was told to get my jeep that they ordered parts & it should be 3-5 days & they would call me. I wait I took my jeep in over 4 weeks ago for recall. I was told to get my jeep that they ordered parts & it should be 3-5 days & they would call me. I waited 2 weeks with NO communication. I called & after several attempts at calling & texting I FINALLY get a TEXT! Brandi said they don’t have parts & she would let me know. Another week goes by, nothing. I called 4 Stars in Henrietta and am taking it there tomorrow! Never again will I use or recommend Foundation to ANYONE! More

by amyhall1108 Verified Customer Verified Customer

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Worst customer service. Did not return phone calls or texts on status of the vehicle. Was told all parts on hand, which was a lie & did not arrive until 8 days after I dro Did not return phone calls or texts on status of the vehicle. Was told all parts on hand, which was a lie & did not arrive until 8 days after I dropped off my Jeep. I was told 3 days and was ready on day 22. More

by packrism Verified Customer Verified Customer

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Brought my Chrysler Town and country van in due to driver's power seat being inoperative and console lighter jack no power. Service dept installed a free fuse which fixed the console jack and ordered driver's power seat being inoperative and console lighter jack no power. Service dept installed a free fuse which fixed the console jack and ordered a lumbar switch with cable because I was told mine had a frayed wire that supposedly shorted out against a grounded metal point and blew the fuse. It took 14 days for the switch and cable to show up and be installed. Total bill was $ 500.00 + of which $ 350.00 was charged as labor to install a fuse and switch. Noted also when I got van home, the panel holding the switches was not resecured to the seat frame and floor mat was not reinstalled as requested. More

by rcook3 Verified Customer Verified Customer

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Tommy did a great Job! ! Thank you for taking care of my Jeep. It running like it should. ! Thank you for taking care of my Jeep. It running like it should. More

by jwjacobs Verified Customer Verified Customer

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