Tommy Choonhaurai
Tommy Choonhaurai at Niello BMW Elk Grove
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Tommy Choonhaurai

Assistant Sales Manager

Niello BMW Elk Grove

8580 Laguna Grove Dr
Elk Grove, CA 95757

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4.8
27 Reviews
4.8

27 Reviews

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27 Reviews of Tommy Choonhaurai

April 16, 2025

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Employee Rating

Great experience all around. Friendly salespeople greeted me and helped to find the car I was interested in. They ordered it from their other facility and scheduled a test drive More

by Ray
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: CJ Phan, Angad Chhina

Apr 17, 2025

Niello BMW Elk Grove responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

March 30, 2025

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Eventually after a lot of back and forth, I know I got the best deal possible. They took my car max trade in offer. Then added more to compensate for the price of the car in the back end. Test drove the c More

by NICKTROJANOWSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ozzie Cortez, Massoud Qayoumi

Mar 30, 2025

Niello BMW Elk Grove responded

Thank you for choosing Niello BMW Elk Grove. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

March 18, 2025

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Unlike their sister dealership located on Fulton Ave, BMW Elk Grove is extremely friendly, customer focused, and goes the extra mile to ensure full satisfaction. They are really willing to work with their c More

by DOCJIMENEZ09
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tom Mohammadi

Mar 19, 2025

Niello BMW Elk Grove responded

Thanks for sharing your thoughts about your experience with Niello BMW Elk Grove. We appreciate your business and hope to see you again soon! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

March 08, 2025

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Extremely Caring with a goal to make the customers feel appreciated and provide the best service too More

by cguerrero777
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 09, 2025

Niello BMW Elk Grove responded

Thank you for choosing Niello BMW Elk Grove. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

March 01, 2025

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Employee Rating

I personally had a really good experience getting my X6 - everyone I worked with were great More

by sean.skd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerome Duco , Pov and Ally were great as well

Mar 03, 2025

Niello BMW Elk Grove responded

Sean, at Niello BMW Elk Grove, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 15, 2025

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CJ is extraordinarily the best guy to help you without a doubt! He has that professional passion to give us the best service as possible, making sure the customer is truly interested and satisfied with thei More

by cguerrero777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 17, 2025

Niello BMW Elk Grove responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello BMW Elk Grove are glad to have you as a customer. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

October 29, 2024

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Employee Rating

Excellent customer service and answered all the questions I had about the vehicle and will recommend to others More

by ALAN.ROMAN19
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ozzie Cortez

Oct 29, 2024

Niello BMW Elk Grove responded

Alan, Thank you for choosing Niello BMW Elk Grove. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

October 24, 2024

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Employee Rating

I originally came in to look at ordering a new m340. Jas explained the process of this and he mentioned some other options as well. He showed me what specs they had coming in, since those would arrive m More

by Zacharycatterlin
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jas Hira

Oct 24, 2024

Niello BMW Elk Grove responded

Zachary, It's fantastic to hear that Jas, Tommy, and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 29, 2024

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Employee Rating

Heather was wonderful and we got our plates in time for our vacation 3rd car we have bought from your More

by glenndanelenko
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ed Alnasir, Jerome Duco, Ozzie Cortez, ELISA GALA , MHEL BALDEMOR, AUSTIN BHAURA, HEATHER KRAFT

Sep 29, 2024

Niello BMW Elk Grove responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Heather and our team, and we look forward to working with you again. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 27, 2024

Dealership Rating
Employee Rating

From the test drive to the ordering process and informing us the car had finally arrived was handled perfectly by CJ. He made everything easy and comfortable. More

by ggnommah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: CJ Phan

Sep 27, 2024

Niello BMW Elk Grove responded

Thank you for sharing your experience with us! We're happy to hear it went well with CJ and truly appreciate your feedback. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

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