Tommy Choonhaurai

Eventually after a lot of back and forth, I know I got the best deal possible. They took my car max trade in offer. Then added more to compensate for the price of the car in the back end. Test drove the c the best deal possible. They took my car max trade in offer. Then added more to compensate for the price of the car in the back end. Test drove the car by myself, signing the documents was very simple. Derailed the car before I left. Overall easy process. More

by NICKTROJANOWSKI Verified Customer Verified Customer

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Unlike their sister dealership located on Fulton Ave, BMW Elk Grove is extremely friendly, customer focused, and goes the extra mile to ensure full satisfaction. They are really willing to work with their c Elk Grove is extremely friendly, customer focused, and goes the extra mile to ensure full satisfaction. They are really willing to work with their customers to secure a great deal without having to sway a customer from their purchase goal. I highly recommend working with this location and with their Sales Associate, Tom Mohammadi, who has been stellar throughout the whole purchase and post-purchase process. You've truly secured yourself a new and loyal BMW client. I will definitely do business with you all again! More

by DOCJIMENEZ09 Verified Customer Verified Customer

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Extremely Caring with a goal to make the customers feel appreciated and provide the best service too appreciated and provide the best service too More

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I personally had a really good experience getting my X6 - everyone I worked with were great everyone I worked with were great More

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CJ is extraordinarily the best guy to help you without a doubt! He has that professional passion to give us the best service as possible, making sure the customer is truly interested and satisfied with thei doubt! He has that professional passion to give us the best service as possible, making sure the customer is truly interested and satisfied with their purchase. I really appreciate his support and guidance by keeping us updated with all the listings available and finding you the best reasonable offers on top of it. At first, I only thought of getting a Long Range Model Y Tesla, but later was gradually convinced in getting the Performance version. And I don't regret that choice at all after giving it more thought. CJ is the Tesla Specialist after all. I really look forward working with you again. More

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Excellent customer service and answered all the questions I had about the vehicle and will recommend to others I had about the vehicle and will recommend to others More

by ALAN.ROMAN19 Verified Customer Verified Customer

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I originally came in to look at ordering a new m340. Jas explained the process of this and he mentioned some other options as well. He showed me what specs they had coming in, since those would arrive m Jas explained the process of this and he mentioned some other options as well. He showed me what specs they had coming in, since those would arrive much sooner. There was one that was pretty close to the spec I was looking for, so it was perfect. I’m glad he stopped to show me the inventory coming in. Jas and the sales manager were both awesome. I believe that was Tommy. Overall, great experience. Jas did a great job keeping me updated on the status of the car. Delivered sooner than expected. More

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Heather was wonderful and we got our plates in time for our vacation 3rd car we have bought from your our vacation 3rd car we have bought from your More

by glenndanelenko Verified Customer Verified Customer

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From the test drive to the ordering process and informing us the car had finally arrived was handled perfectly by CJ. He made everything easy and comfortable. us the car had finally arrived was handled perfectly by CJ. He made everything easy and comfortable. More

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Neillo Has been absolutely incredible I am 67 years old and have purchased many vehicles. This by far has been the best buying experience I have ever had. They went above and beyond to make me a happy cust and have purchased many vehicles. This by far has been the best buying experience I have ever had. They went above and beyond to make me a happy customer and they succeeded. I also want to give a shout out to the service department and Nija he was amazing and is a great asset to your dealership. I will defiantly purchase another vehicle from Neillo. More

by J.CARNEIRO Verified Customer Verified Customer

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