Tomm Burkart

Worse place to get a call back regarding a recall/problem and trying to get it solved. I have left messages for a manager to call back no callback. I sent an email regarding service they send an email saying and trying to get it solved. I have left messages for a manager to call back no callback. I sent an email regarding service they send an email saying they will have someone in sales contact me. No show of care for me, no pride in their product or standing behind their product. I paid to have a car that cannot be driven due to a recall/bulletin of problems and they cannot see the issue until October 4 months away. My car is totally not safe to drive and no mechanics will touch it because of the bulletin. Guess customer care/customer service is not in their vocabulary. I cannot be without transportation this long but cannot get any help. I cannot even get past the scheduling desk to explain my situation. Was told to bring the car in and leave it and they will look at it when they get a chance just to tell me if they will honor the recall/bulletin. Pretty sad I cannot even get to speak to a manager. Pretty sad no one cares. More

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This dealer no longer offers service. It is not possible to schedule even an oil change let alone bigger repairs. Will never buy from them again. It is not possible to schedule even an oil change let alone bigger repairs. Will never buy from them again. More

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Very professional and knowledgeable regarding my car repair needs. Made me aware of upcoming repairs that are needed in the near future repair needs. Made me aware of upcoming repairs that are needed in the near future More

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Professional, Friendly, and, Serviced My Vehical Expeditiously As Always. The Shuttle Service Was A Great Feature. Expeditiously As Always. The Shuttle Service Was A Great Feature. More

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Excellent service. Prompt no pressure consultation w. Ryan Murray. Crown knows how to attract and maintain customers Prompt no pressure consultation w. Ryan Murray. Crown knows how to attract and maintain customers More

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Always courteous and helpful. Returned phone calls. The Dealership is always clean and new vehicles on display. Returned phone calls. The Dealership is always clean and new vehicles on display. More

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Tommy Burkart is an amazing person. He is courteous and makes sure your vehicle is properly maintained. I go to the Crown Hyundai on 34th St. In St. Pete because of Tommy B. He is courteous and makes sure your vehicle is properly maintained. I go to the Crown Hyundai on 34th St. In St. Pete because of Tommy B. More

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My Hyundai Equus was in for some major service of an unusual nature as parts had to come from both the East and West coast all in the middle of a pandemic. Tomm Burkart orchestrated it all masterfully a unusual nature as parts had to come from both the East and West coast all in the middle of a pandemic. Tomm Burkart orchestrated it all masterfully and the service team delivered as they have always done. The car runs and feels like new. Thanks guys! More

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Both our Genesis cars were recently serviced at Crown St Petersburg. Our Service Manager, Tomm Burkart, was excellent and very detail oriented providing the best experience you could imagine. He was effici Petersburg. Our Service Manager, Tomm Burkart, was excellent and very detail oriented providing the best experience you could imagine. He was efficient, informative and Very responsive with answers to our questions and concerns. We will always come back to Tomm and Crown In the future DAVE Q More

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Tom was very helpful and informative, he didn’t attempt to sell me air filters or other unnecessary sales pitches as I’ve received in other service shops. to sell me air filters or other unnecessary sales pitches as I’ve received in other service shops. More

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