Tomi Nguyen
Tomi Nguyen at Clay Cooley Volkswagen of Park Cities
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Tomi Nguyen

Service Manager

Clay Cooley Volkswagen of Park Cities

5555 Lemmon Avenue
Dallas, TX 75209

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4.7
11 Reviews

Dealership Experience

8 yrs, 3 mos

4.7

11 Reviews

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11 Reviews of Tomi Nguyen

November 24, 2024

Dealership Rating
Employee Rating

Came back 5 times for a windshield change. Had to come back once when car was literally cranking when I drove a few blocks, ultimately "fixed", but oil all over the driveway overnight. Manage More

by priscila.soria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mikex who by the way is no longer there.

November 23, 2024

Dealership Rating
Employee Rating

Helping staff - Asian Craven who was very gracious to my concern questions. I am highly recommend her for a promotion More

by jordanadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robby Robertson , Asian Craven

November 21, 2024

Dealership Rating
Employee Rating

Su personal muy amable gracias por el buen trato que nos dieron y nos dan siempre More

by Irma Araiza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robby Robertson, Hayms Badai, Tamara Mhmd , Cynthia

November 18, 2024

Dealership Rating
Employee Rating

Clay Cooley Volkswagen of park cities have great service the people there treat you great More

by p.shepard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robby Robertson

November 12, 2024

Dealership Rating
Employee Rating

Michael was amazing working on my vehicle always kept me informed and super friendly. My car was washed and super clean as well More

by Scott
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robby Robertson , Michael M.

November 08, 2024

Dealership Rating
Employee Rating

wait time getting your car ready for service is very long. i hope it can get better in future More

by designw
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robby Robertson

November 08, 2024

Dealership Rating
Employee Rating

I recently took my car to Clay Cooley VW for its first service, and I couldn't be more pleased with the experience. From the moment I arrived, everyone was professional and courteous, making the entire pr More

by Patrick Rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don't recall the employee name.

November 08, 2024

Dealership Rating
Employee Rating

The service is pretty good. I like those people over there. They are very professional. More

by zhishentong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robby Robertson

November 08, 2024

Dealership Rating
Employee Rating

Jacob was very helpful and knowledgeable. I will definitely be back. Thank you for a good experience More

by Cora.lena.1671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robby Robertson , Jacob Caudle

April 11, 2024

Dealership Rating
Employee Rating

Excellent service by the advisor and the car was delivered on time. Incredible service manager.. More

by jaime.friedstadt
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robby Robertson

1

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