Tomi Nguyen

Friendly but kept a car a little too long but could have been attributed to holiday. But thank you been attributed to holiday. But thank you More

by Vickerylaw Verified Customer Verified Customer

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Clay Cooley Park Cities is the go to for Dallas. The service is personable, straightforward, and accommodating. As I waited for my salesman to work magic, I glanced around and saw a very diverse cli The service is personable, straightforward, and accommodating. As I waited for my salesman to work magic, I glanced around and saw a very diverse clientele. Young, older, upper echelon, average Joe’s, and a rainbow of ethnicity. After my purchase, I began to notice all the Clay Cooley license plate frames in my area. Bishop Arts, Uptown, Trinity Grove, and downtown Dallas loves Clay Cooley. If you were on the fence, hop over. You’ll be smiling from ear to ear! More

by Jawne Simone Verified Customer Verified Customer

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Quick check in and answered all the questions. Car was serviced and ready for pick up on time. Car was serviced and ready for pick up on time. More

by hdng0410 Verified Customer Verified Customer

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Service was great, great communication and very friendly. Will happily be coming back for additional work Will happily be coming back for additional work More

by bmarsh8 Verified Customer Verified Customer

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Everything was great, very recommended Thanks for all Good everything they did for me God bless them all Good everything they did for me God bless them More

by carlos.crary Verified Customer Verified Customer

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The salesman was very friendly and informative about the car I wanted and honest. Thank you car I wanted and honest. Thank you More

by markdodds76053 Verified Customer Verified Customer

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They were super helpful and easy to communicate with throughout the service time. Loved being able to text while I was at work. throughout the service time. Loved being able to text while I was at work. More

by summer.dolder22 Verified Customer Verified Customer

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I would not recommend your dealership! !! once again, I will say there is no way possible with the accredited dealership that you are that I actually had a car for less than six months and !! once again, I will say there is no way possible with the accredited dealership that you are that I actually had a car for less than six months and it broke down and you tried to charge me $15-$2000 to get it fixed. That’s not right goodbye. More

by deeprice412 Verified Customer Verified Customer

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I have mixed feelings about my experience with Clay Cooley. The communication has been less than stellar. We paid to have the windows tinted on our car, yet when we finally picked up our new to us car, Cooley. The communication has been less than stellar. We paid to have the windows tinted on our car, yet when we finally picked up our new to us car, the back window wasn't tinted at all. We were told to come back any day top his issue fixed. My son came back twice and both times was told there wasn't a technician to help him. (keep in mind he was told a time and day to come) Finally, he came back on a day that someone could fix the tint and waited 5 HOURS. We were told it would take 30 minutes tops. My 17 year old son is too green and inexperienced to know to complain, so I stepped in and kept asking why it was taking so long. Each time I was told it would be another 10 minutes. Five hours of being told over and over again that it was almost done. This is terrible customer service and terrible communication. After I said I was going to submit a formal complaint, someone finally called me back and offered to refund us for the tint job. Do better Clay Cooley. More

by adulaney Verified Customer Verified Customer

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Never going back to service vehicle there, I had tge mechanic manager, the lead motor technician and the service department together and they were saying 3 different things at the same time, I got bille mechanic manager, the lead motor technician and the service department together and they were saying 3 different things at the same time, I got billed for a diagnostic that was bull and got charged for a bunch of parts that I didn’t even need and ended up fixing the car myself More

by lindajoyeria Verified Customer Verified Customer

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