Tomasz Matusiak
Tomasz Matusiak at Schumacher Subaru of West Palm Beach
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Tomasz Matusiak

Lead Sales Manager

Schumacher Subaru of West Palm Beach

3031 Okeechobee Blvd
West Palm Beach, FL 33409

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4.8
54 Reviews

Dealership Experience

8 yrs, 3 mos

Industry Experience

8 yrs, 3 mos

Languages Spoken

Czech Czech

English English

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4.8

54 Reviews

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54 Reviews of Tomasz Matusiak

November 18, 2024

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Employee Rating

Update:VP of Sales called and offered us the car for 37. 5k if we take the reviews down. NOT HAPPENING. That is still 4.7k higher than our agreement! What a ridiculous offer! Honor your original terms if you More

by paul_crutchfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jean Andre Henry , Lucas Green

Nov 18, 2024

Schumacher Subaru of West Palm Beach responded

Dear Mr. Crutchfield, Thank you for sharing your concerns. We understand how frustrating this experience has been for you, and we sincerely regret that we were unable to meet your expectations during this process. Our goal is to always provide accurate information and exceptional service to our customers, and we recognize that an error occurred in this case. While we’ve attempted to resolve this matter to the best of our ability, we understand that our efforts may not align with your expectations. We value your feedback and will take it into consideration as we work to improve our processes and prevent similar situations in the future. We respect your decision and sincerely wish you the best moving forward.

Nov 18, 2024

Schumacher Subaru of West Palm Beach responded

Dear Paul, Thank you for your feedback. At Schumacher Subaru, we are committed to professionalism and transparency in all our interactions. We regret that your experience has led to this level of dissatisfaction. While we understand your concerns, we firmly stand by the actions we took and the principles that guide our business. We respect your right to share your experience and wish you the best moving forward.

Nov 18, 2024

paul_crutchfield responded

Adam and friends, you provide this disingenuous response after threatening my wife calling my reviews slander. You can type whatever you want sounding professional on this site, but we both know you bullied my wife. You chose profit over doing the right thing. You are a bad business. People deserve honest information about local business experiences. Our experience also included you telling us to take down this review. There is nothing slanderous about anything I shared. You just don't want transparency. Maybe if you were a good business, you wouldn't mind transparency.

September 20, 2024

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Ernest and sales team were available to answer questions and concerns. Would recommend Schumacher to friends and family More

by sts48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jean Andre Henry , Ernest

Sep 26, 2024

Schumacher Subaru of West Palm Beach responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

August 28, 2024

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Wonderful experience, in and out in an hour. Diego Solano was amazing, no pressure, no hassle, smooth process. Ariel Suarez in finance was just as easy to work with. Easiest car buying experienc More

by CHRIS B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ariel Suarez, Diego Solano

Sep 11, 2024

Schumacher Subaru of West Palm Beach responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

February 04, 2024

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Our first Subaru and the experience was outstanding. They had the exact car/color combination we were looking for. I spoke to Jean Andre before driving up to be sure they still had it and when we arri More

by eam3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jean Andre Henry

Feb 08, 2024

Schumacher Subaru of West Palm Beach responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

December 14, 2023

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So I've been in the market for a 2023 WRX premium for a little over a month. Just so you know, I have never bought a brand new car before. I was excited but a bit fearful of what was to come. So since it w More

by truko7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kailey Izzi

Dec 22, 2023

Schumacher Subaru of West Palm Beach responded

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Kailey and Nick were so helpful! Enjoy your New Vehicle! Please let us know if you should require anything, we are here to assist you.

June 02, 2023

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When you go looking for a used Subaru you have to do two things, figure out what you really need, and sort through the piles of trims and options in inventory to find a match. That's no time to find yourse More

by GroundPounder 29thID
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kailey Izzi

Jun 02, 2023

Schumacher Subaru of West Palm Beach responded

Hello, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

April 07, 2023

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Just purchased a Forester. Love it! Thanks so much to our sales rep, Lucus Green! He was great to work with; very knowledgeable. No pressure, he took his time allowing us t More

by Bdhardy43
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lucus Green

Apr 11, 2023

Schumacher Subaru of West Palm Beach responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

April 03, 2023

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I recently purchased a Subaru Outback from Schumacher Subaru in West Palm Beach, Florida. My sales assistant was Christopher Nacusse and I could not be happier with his service or my entire Subaru exper More

by Dana P Little
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Nacusse

Apr 04, 2023

Schumacher Subaru of West Palm Beach responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We sincerely hope you love your new Subaru.

March 23, 2023

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This is the third car I have bought from a Schumacher dealership, and I must say this was the best experience I've had buying a car thanks to Mr. Jean Andre Henry. He was nothing like any other salespers More

by usamuelaa@bellsouth.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jean Andre Henry

Mar 23, 2023

usamuelaa@bellsouth.net responded

This is the third car I have bought from a Schumacher dealership, and I must say this was the best experience I've had buying a car thanks to Mr. Jean Andre Henry. He was nothing like any other salesperson I have ever dealt with. He came over and introduced himself, then he asked if he could help us. We said, "not now, we are just looking", He said, “take your time, I am here if you have any questions or when you're ready to buy.” When we were ready to see a vehicle up close, we located Mr. Henry, who took the time to show us several types of vehicles. He explained in great details the differences between each vehicle we were interested in and the features that comes with that vehicle. We went home and compared the vehicles Mr. Henry recommended to the vehicles we were considering purchasing and we returned the next day and drove away in a brand new 2023 Subaru Forester thanks to Mr. Henry.

March 23, 2023

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Employee Rating

Excellent everyone I interacted with was professional, courteous and answered all of my questions. Which is why I now drive a new Subrau. Adam Stasinski was my salesperson he did an outstanding job. More

by Aaronmgarcia0508
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Adam Stasinski

Mar 23, 2023

Schumacher Subaru of West Palm Beach responded

Hi Aaron. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

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