Tomas Gates
Tomas Gates at Gates GMC Nissan

Tomas Gates | Page 4

Executive Manager

Gates GMC Nissan

143 Boston Post Road
North Windham, CT 06256

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4.9
535 Reviews

Dealership Experience

15 yrs, 2 mos

4.9

535 Reviews

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535 Reviews of Tomas Gates

November 30, 2024

Dealership Rating
Employee Rating

Absolutely he cleanest, friendliest and most professionally dealer I have ever done business with. It's always a pleasure to go to Gates. More

by elderkin54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2024

Gates GMC Nissan responded

Thank you for your kind words! We're so glad to hear that your experience with us has been nothing short of excellent. Providing a clean, friendly, and professional environment is a top priority, and it's wonderful to know we’ve met your expectations. It’s always a pleasure to have you at Gates, and we look forward to serving you again in the future!

November 30, 2024

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Best dealership I've ever dealt with. Friendly, helpful, honest, and knowledgeable. Will always do what they can to get you what you want. I have been going to this dealership for 12 year More

by sdennis7477
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2024

Gates GMC Nissan responded

Thank you so much for the incredible review! We are honored to have had the privilege of serving you for the past 12 years. It's great to hear that you’ve consistently had positive experiences with our team and that we’ve been able to help you lease five vehicles. We truly appreciate your trust and your high recommendation. Our goal is to always provide friendly, honest, and knowledgeable service, and we’re so glad to know we’ve met your expectations over the years. Looking forward to many more years of helping you find the perfect vehicles! Thank you! Tomas Gates

November 29, 2024

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Excellent buying experience with Paul Mazza. I had my check engine light come on and he had the service department call me immediately and set me up to have my car looked at and the problem was More

by Blanchardsteven38
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Paul Mazza, Caleb Smith , Eric Burgess

Nov 30, 2024

Gates GMC Nissan responded

Thank you for sharing your excellent buying experience with Paul Mazza at Gates GMC Nissan! We're thrilled to hear that Paul went above and beyond to ensure your vehicle was taken care of promptly. Our team is always here to support you, whether it's sales or service. If you ever need assistance again, don't hesitate to reach out. Safe travels, and thank you for choosing Gates GMC Nissan! 🚗✨

November 28, 2024

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I had a wonderful experience with a staff who was eager to please, meet my needs, and give me the best possible price! I recommend everyone goes to Gates! I worked with Paul and he was fantastic! More

by smarrist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Mazza

Dec 01, 2024

Gates GMC Nissan responded

Thank you for your wonderful feedback! We're so glad to hear you had a fantastic experience at Gates GMC Nissan, and that Paul was able to meet your needs and help you get the best possible price. We truly appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new vehicle!

November 27, 2024

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I have been a repeat customer for over 15 years. The staff is fantastic the service top notch and my Sales Rep Paul Mazza has always been there for me. Taking all of my concerns to heart and helpi More

by phyllis.dunn14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 30, 2024

Gates GMC Nissan responded

Thank you so much for your continued trust and loyalty over the past 15 years! We're thrilled to hear that Paul Mazza has consistently provided you with excellent service and support. His dedication to understanding your concerns and helping you make the right decisions is exactly what we strive for here at Gates GMC Nissan. We truly appreciate your kind words and look forward to assisting you for many more years to come! 🚗🌟

November 27, 2024

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Ive been with Gates for over 10 years . Martin Quinones is the best . There friendly. No pressure sales . Always got the car i wanted . Martin goes above and beyond for his customers More

by Lynn S. from willington
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Nov 28, 2024

Gates GMC Nissan responded

Thank you so much, Lynn S., for your incredible 5-star review! 🌟 We’re honored to have earned your loyalty over the past 10 years. It’s wonderful to hear that Martin Quinones and our team continue to exceed your expectations with friendly, no-pressure service. We’re glad you’ve always found the perfect car with us, and we truly appreciate your trust. Martin’s dedication to going above and beyond for our customers is something we pride ourselves on. We look forward to serving you for many more years! If you ever need anything, don’t hesitate to reach out. Thanks again for your kind words and continued support! 🚗✨

November 23, 2024

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JP is so easy to work with to, just a seamless process from start to finish. More

by laurenvasbinder7
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Denny Gates, Chris Messier , J P

Nov 26, 2024

Gates GMC Nissan responded

Thank you for your kind words! We're thrilled to hear that working with JP was such a seamless experience. Providing smooth and hassle-free service is our top priority, and your feedback means the world to us. We look forward to assisting you again in the future!

November 13, 2024

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Nick went above and beyond for me. Told him I always wanted a big bow on my new car and he made sure I got one. And I was so surprised he did not have to do that but made sure I was More

by Munsontoni
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Nick Florentino , Eric Burgess

Nov 14, 2024

Gates GMC Nissan responded

Munsontoni, we're so glad that we were able to go above and beyond your expectations!

November 01, 2024

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Staff was very pleasant and accommodating. Salesman Martin was super nice and helpful. I love my new truck More

by patrick_mc_shane
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 05, 2024

Gates GMC Nissan responded

Hi Patrick_mc_shane, thank you for taking the time to leave a review for us at Gates Nissan. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 26, 2024

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Employee Rating

What a total waste of time Talking about a dealership without honor or integrity . I say this because I've bought too many cars and dealt with too many dealers and it's hard to surprise me. We went ther More

by ZWIERZAK76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Martin Quinones , Eric Burgess

Oct 31, 2024

Gates GMC Nissan responded

Hello, Thank you for taking the time to share your experience. We’re sorry to hear that you felt disappointed in the process, as our team aims to make every interaction clear, respectful, and fair. Since your initial inquiry in August, we worked to provide all the information needed for a decision. We understand that you invested time in visiting us, and we appreciate your patience during the vehicle evaluation and negotiation process. Regarding the sale of the vehicle, we apologize if there was any miscommunication. Vehicle availability can sometimes change unexpectedly, and while we make every effort to update all interested parties, there are times when the timing doesn’t align as we hope. We also noticed that you reached out to us again after leaving this review to inquire about purchasing another vehicle. If you’re open to discussing your experience further, we’d appreciate the chance to understand your concerns and hopefully restore your confidence in our team. Please feel free to contact us directly at 860-456-0055 ask for Tomas Gates. Thank you again for your feedback, and we hope to have the opportunity to serve you in the future. Sincerely, Tomas Gates

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