37 Reviews
Write a Review37 Reviews of Tomas DeFelice
October 07, 2022
This dealership is the worst I ever experienced. They LIE and Bait and switch prices. Extremely improper attitude. I was told I was speaking to a supervisor but when I called back to speak to him ag They LIE and Bait and switch prices. Extremely improper attitude. I was told I was speaking to a supervisor but when I called back to speak to him again turned out nobody by that name worked there. I had appointment to buy a car driving from long Island and they sold the car the night before. Kristen Burns who handles thier complaints had excuse after excuse why this happened she is a poor excuse as a business relationship person. I am reporting the bait and switch pricing to the NJ Attorney General to investigate. Kriston sent me a email confirming the price then I was told that price was a mistake and tried to raise the price by $3000 and after selling my car the day before THEY gave me a appointment to buy it tried selling me same car for $10,000 more. Stay away from this dealership read Yelp and other sites nothing but recent complaints about Sales , Service , parts. A complaintly big mistake even speaking to these lairs and misleading dealership. Please look at my Yelp review along with my filed complaint with the Attorney General bait and switch law. Don't believe anything Kristen writes back just lies she transfered me to someone who lied about his name Mark Igram. WARNING WARNING WARNING already many complaints all over the internet. Don't believe thier lies. I will also reporting Route 46 Nissan to the Better Business Bureau on top of the Attorney General Regards Scott Grove More
April 15, 2022
The service is very bad, I purchased a Nissan Leaf 2021 form here and it broke down twice in 2 months. The second time it was in service for a month. At the time of the purchase the ev salesman(the only on form here and it broke down twice in 2 months. The second time it was in service for a month. At the time of the purchase the ev salesman(the only one guy that deals with ev cars) promised many things but did not deliver at all. The worst experience ever More
June 12, 2021
First time here for me! Had bad experience with a previous dealership a week prior and arrived here a bit skeptical as what to expect. Totally blown away by how receptive and professional Tomas was. previous dealership a week prior and arrived here a bit skeptical as what to expect. Totally blown away by how receptive and professional Tomas was. Everyone we dealt with was genuinely interested in what we had to say and went above and beyond to accommodate our needs and preferences. Even the finance portion of our purchase, usually concerning and stressful, went well, thanks to Bernard who made everything transparent and explainable. High five!!! More
Other Employees Tagged: Bernard Bertsch
January 24, 2021
From the moment I stepped into the dealership, Tomas DeFelice, greeted me at the door and immediately made me feel welcomed. He was very upfront and professional. Honest in his responses to my inquirie DeFelice, greeted me at the door and immediately made me feel welcomed. He was very upfront and professional. Honest in his responses to my inquiries and didn't drag the process as I often find is the case with other dealerships. The financial process was fast and painless. Thank you so much Tom! 'll debe back for my next lease. More
Other Employees Tagged: Schuyler Miller
August 19, 2020
Tom was absolutely great, he made sure I left the dealer with the car I wanted and made sure to meet all of my expectations. Tom not only gave me options but also very effective and transparent. I got a gre with the car I wanted and made sure to meet all of my expectations. Tom not only gave me options but also very effective and transparent. I got a great deal, I will definitely go back! I am super happy with my Nissan Rogue 2020 :) More
Other Employees Tagged: Bernard Bertsch
March 14, 2020
We went in on 3/14/20 and Tomas Defelice helped us. He was honest, patient and helpful. He made getting a car pleasant and easy. I would recommend Nissan 46 and highly recommend seeing Tomas Defelice if y was honest, patient and helpful. He made getting a car pleasant and easy. I would recommend Nissan 46 and highly recommend seeing Tomas Defelice if you need help with a car! Great experience! More
December 31, 2019
Tomas DeFelice was awesome! He made our experience a Tomas DeFelice was awesome! He made our experience a pleasurable one! He is knowledgable. Rich C. was awesome as well! Thank you Tomas! You are amazi Tomas DeFelice was awesome! He made our experience a pleasurable one! He is knowledgable. Rich C. was awesome as well! Thank you Tomas! You are amazing! More