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Tom Washburn
Tom Washburn at Shottenkirk Fort Madison
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Tom Washburn

Sales Consultant

Shottenkirk Fort Madison

5031 Ave O
Fort Madison, IA 52627

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4.9
13 Reviews
4.9

13 Reviews

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13 Reviews of Tom Washburn

October 10, 2024

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Employee Rating

I have done business with this dealership for a few years and have been very satisfied with them . from the receptionist to the mechanics. And the salesman are very nice More

by JKTEDROW55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Thompson, Brian Harris, Kris Pauly, Mike Wilson, Cathy Sanders, Kevin Lopez, Keith Harris, Brittney McConnell, Brad Richardsen

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Oct 10, 2024

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

August 04, 2024

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Employee Rating

Fast,thorough, friendly andconsiistant. They take care of you!! Gives options and advise!! I'll be back! More

by RVWILSON29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Mundth, Chris Buster, Jamie Mason, Ron Allen, Randy Thompson, Kris Pauly, Mike Wilson, Cathy Sanders, Brittney McConnell

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Aug 13, 2024

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

April 06, 2024

Dealership Rating
Employee Rating

They do all our service work and I don’t have any complaints of the service I have received More

by CARTROC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Mundth, Dustin Overberg, Chris Buster, Ron Allen, Cathy Sanders, Brittney McConnell, Brad Richardsen

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Apr 08, 2024

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

March 24, 2024

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Employee Rating

Always amazing service from the sales team and the service department. We don’t go anywhere else. More

by JASONRADECKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin Overberg, Jamie Mason, Kris Pauly

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Mar 25, 2024

Shottenkirk Fort Madison responded

JASON, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 07, 2024

Dealership Rating
Employee Rating

I always have great service with Shottenkirk’s service department. Kirk and Danielle always take care of our vehicles More

by CARTROC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Mundth, Dustin Overberg, Chris Buster, Jamie Mason, Ron Allen, Brittney McConnell, Brad Richardsen

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Mar 08, 2024

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

March 01, 2024

Dealership Rating
Employee Rating

They were very courteous and respectful and they will help you get a loan and the vehicle I bought is very nice and very dependable More

by DAVIDGWALKER1951
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Thompson, Brian Harris, Kris Pauly, Mike Wilson, Cathy Sanders, Kevin Lopez, Keith Harris, Brittney McConnell

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Mar 03, 2024

Shottenkirk Fort Madison responded

DAVID, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

January 07, 2024

Dealership Rating
Employee Rating

They did a fantastic job of meeting us with price. Very professional and courteous. Would recommend! More

by LORIBELL0422
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 07, 2024

Shottenkirk Fort Madison responded

LORIBELL, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

October 04, 2023

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Employee Rating

Very professional but personable. He listened to us and worked to get a better price. More

by BROEGS13
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Harris

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Oct 05, 2023

Shottenkirk Fort Madison responded

BROEGS13, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Fort Madison in the future!

October 02, 2023

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Employee Rating

Fast service, nice friendly staff. I would recommend buying and servicing at Shottenkirks Fort Madison, it's where I go. More

by tobyjkraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Allen , Sue-cashier, Danielle in service

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Oct 03, 2023

Shottenkirk Fort Madison responded

tobyjkraft, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

June 27, 2023

Dealership Rating
Employee Rating

Terrible attitude. Seen him yelling at an employee in his office. Verry rude and short with customers. Every time I’m there I notice this behavior from him. Verry inap More

by Yoo hoooo
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Dustin Overberg, Ron Allen, Randy Thompson, Keith Harris, Brittney McConnell

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