Tom Van Fechtmann
General Manager
Airport Chrysler Dodge Jeep RAM
5751 Eagle Vail Dr
Orlando, FL 32822
1 Review
Write a Review1 Review of Tom Van Fechtmann
May 07, 2024
IF I could put -100 star review with this dealership, I would. This is the worst dealership experience we ever had. They will do everything to SCAM you by their lies and manipulations. Once they have you s would. This is the worst dealership experience we ever had. They will do everything to SCAM you by their lies and manipulations. Once they have you signed the documents that’s when they will screw you because they DO NOT have a RETURN policy. Once you drive the car out of their parking lot and if there’s something wrong or misunderstood with the deal, there’s nothing you can do about it. We saw their discount on their website, when we asked them about the discount, they said that we are not qualified because the discount is for Military and first responders only. And we are ok with that because we are not either of those two, but when our friend inquired for the discount, they told her that they will give it to her even though she is not a Military or First responders through text. In our dismay we called the manager’s asking why we did not get the discount basically asking them why you lied to us. The manager then told us that the two salespersons were new (ZEE and Reggie), and it was wrong information, and it was priced that way and they DO NOT have a RETURN policy and they will not give our car back. We told him that it was two salespeople who told our friend that she can have the discount even if she is not Military or first responder and why we cannot get the same discount. The manager doesn’t care what our concerns are and basically shut us down and the sad thing is that we cannot do anything about it even if they lied to us because there is no RETURN policy. Our BIGGEST MISTAKE is that we trust them that they will practice good faith in their business and care about their customers. PLEASE DO YOURSELF A FAVOR, DO NOT DEAL WITH THEM. Dealing with them is like dealing with the DEVILS. We will still file a complaint through the Office of the Attorney General that way we can relay our worst experience to the public and maybe it could help other people. In short, you will most likely NOT get the actual price they advertise. More
Other Employees Tagged: Scott London , Norman,Jeff, Eric