Tom Trafelet
Tom Trafelet at Fred Anderson Kia
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Tom Trafelet

Parts Manager

Fred Anderson Kia

9209 Glenwood Avenue
Raleigh, NC 27617

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6 Reviews

Dealership Experience

13 yrs, 10 mos

Industry Experience

35 yrs, 8 mos

Employee Video

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6 Reviews

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6 Reviews of Tom Trafelet

July 08, 2022

Dealership Rating
Employee Rating

This is the 4th vehicle I bought from Fred Anderson and they have been great every time. That is why I keep going back. More

by ndvspsu24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Fred Anderson Kia responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Kia of Raleigh.

May 16, 2022

Dealership Rating
Employee Rating

Finally a dealer ready to sale a car with very honest and straight forward deal. They had a price online and only tried to add certfied warranty, but as soon as I showed them it said it was already included, More

by Whoizitcc69
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lee McKoy, Brittany Moody, Kevin Murray , Mrs E on the internet, and Asider in Finance, who both were essential in the deal.

May 18, 2022

Fred Anderson Kia responded

Hi, we here at Fred Anderson Kia of Raleigh are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2021

Dealership Rating
Employee Rating

Great service, very friendly! Does what they said they could do. I deal with Wendel only when it comes on buying cars! Very Friendly ! Roy Gurley More

by ROY GURLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittany Moody, Ann Henson, Kevin Murray , Jeremy Day, Jason Fazekas, David Foster, Justin Heilman, Wendell Majette, Samantha Wozniak

Jun 08, 2021

Fred Anderson Kia responded

Hi Roy, thank you so much for your positive comments about Fred Anderson Kia of Raleigh! We sincerely thank you for the positive review and look forward to seeing you again soon!

January 06, 2020

Dealership Rating
Employee Rating

Very Easy and Excellent Experience Everything went very smoothly. Lee was extremely helpful in picking the car we wanted. The process was done in a timely and professional manner. Very More

by jello5612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lee McKoy , Jeremy Day

Jan 07, 2020

Fred Anderson Kia responded

Happy to hear you had an easy and excellent experience with us! Thanks for sharing!

December 04, 2019

Dealership Rating
Employee Rating

Absolute phenomenal customer service! I’m so glad I decided to trade my car in with you guys! I felt amazing driving off! Thanks for all of the help you guys! More

by Alasiamarieparker
Recommend Dealer
Yes

Other Employees Tagged: Brittany Moody, Ann Henson , Jeremy Day, Justin Heilman, Don Meriweather, Samantha Wozniak

Dec 05, 2019

Fred Anderson Kia responded

We appreciate the positive review, Alasia! Take care.

July 27, 2018

Dealership Rating
Employee Rating

Great experience Everytime I come in to have my car serviced they are always prompt and efficient. I would recommend this dealership to my family and friends. More

by JaneshiaJo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Morgan

Aug 22, 2018

Fred Anderson Kia responded

Thanks for the review! Our team works very hard to make sure our customers are well cared for. We'll make sure to pass your feedback along to our team.

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