Tom Stensrud

First oil change the technician spilt oil all over my engine. Second oil change I requested a car wash which wasn’t done. Third time they had my vehicle 24hrs didn’t fix the problem that’s under warranty engine. Second oil change I requested a car wash which wasn’t done. Third time they had my vehicle 24hrs didn’t fix the problem that’s under warranty and I had to ask for it to be washed. Wouldn’t a dealership want there vehicles to look nice on the highway??!! Crappy service all around! Valley Group is a horrible operated company. When they were in Waconia I experienced the same service. More

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Good job on truck Got new battery and oil change they gave me a ride home inside of waiting the courtesy driver was very polite and nice gave me a ride home inside of waiting the courtesy driver was very polite and nice More

by Bruce Verified Customer Verified Customer

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Everyone is always happy to help and getting work done on time. Thanks for your hard work time. Thanks for your hard work More

by natascha.netland Verified Customer Verified Customer

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Dealership was prompt in communicating with me on when my vehicle was done. Explained to them another concern and they addressed it. vehicle was done. Explained to them another concern and they addressed it. More

by Cody Verified Customer Verified Customer

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Great job getting me in and out for a tire balance after getting a last minute appt getting a last minute appt More

by sdbrace55 Verified Customer Verified Customer

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Fast and friendly service! It's been many years since we've been to Valley buick, but we had recall work that needed to be done so we gave them a shot. 2 different vehicles, 2 It's been many years since we've been to Valley buick, but we had recall work that needed to be done so we gave them a shot. 2 different vehicles, 2 different days and 2 different service advisors and I couldn't have asked for better service. The technician also did a great job. Everyone we dealt with was friendly and helpful. Will definitely be using them in the future More

by danawulf88 Verified Customer Verified Customer

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I have gone to this location for service many years and have been very impressed with the service. On different occasions last minute issues have been expedited. Will recommend. have been very impressed with the service. On different occasions last minute issues have been expedited. Will recommend. More

by dianneyutkogeorge Verified Customer Verified Customer

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Great communication with superb service. Everything got done in a timely manner. Will be back again. Everything got done in a timely manner. Will be back again. More

by Scott Thayer Verified Customer Verified Customer

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The problem was solved but was really expensive. The transport is and from my home was efficient and prompt. I will think twice about bringing my car in primarily because of the cost however. The transport is and from my home was efficient and prompt. I will think twice about bringing my car in primarily because of the cost however. More

by janice7 Verified Customer Verified Customer

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Every person I dealt with has Ben very helpful a friendly. From Jared to the service dept respected my time friendly. From Jared to the service dept respected my time More

by Scott Verified Customer Verified Customer

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