Tom Stensrud
Tom Stensrud at Valley Buick GMC

Tom Stensrud

Service Advisor

Valley Buick GMC

7500 145th St W
Apple Valley, MN 55124

4.8
346 Reviews
4.8

346 Reviews

Write a Review

346 Reviews of Tom Stensrud

May 09, 2025

Dealership Rating
Employee Rating

Fast and friendly service! It's been many years since we've been to Valley buick, but we had recall work that needed to be done so we gave them a shot. 2 different vehicles, 2 More

by danawulf88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Swinford

May 08, 2025

Dealership Rating
Employee Rating

I have gone to this location for service many years and have been very impressed with the service. On different occasions last minute issues have been expedited. Will recommend. More

by dianneyutkogeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

May 08, 2025

Dealership Rating
Employee Rating

Great communication with superb service. Everything got done in a timely manner. Will be back again. More

by Scott Thayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

May 06, 2025

Dealership Rating
Employee Rating

The problem was solved but was really expensive. The transport is and from my home was efficient and prompt. I will think twice about bringing my car in primarily because of the cost however. More

by janice7
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

May 02, 2025

Dealership Rating
Employee Rating

Every person I dealt with has Ben very helpful a friendly. From Jared to the service dept respected my time More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Swanson

May 01, 2025

Dealership Rating
Employee Rating

Great communication on repair and timelines. They found the valve body promptly and fit the repair in as soon as possible. More

by wolftat63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen was awsome too.

May 01, 2025

Dealership Rating
Employee Rating

I’M SATISFIED WITH YOUR SERVICE I WAS TREATED COURTESY/ RESPECT APPRECIATE YOUR SERVICE AMEN.🙏 More

by cmriley1024BLESSINGS FOR YOU TOO!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 30, 2025

Dealership Rating
Employee Rating

Scott listened, I felt heard, and he was patient. I’ve been a cx for 39 yrs and I want to trust that Valley GMC earnestly wants to keep my 2014 Equinox in safe, running order. Since 1986 we have NE More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller

April 28, 2025

Dealership Rating
Employee Rating

Excellent service, knowledgeable, excellent customer service, expedient, quick responses, they had me in and out in no time at all. I really appreciated how efficient they were, no messing around or del More

by HARRIETMARTIN15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2025

Valley Buick GMC responded

Thank you for your wonderful review! We are thrilled to hear about your positive experience at Valley Buick GMC of Apple Valley. Our team strives to provide excellent customer service and efficiency, and it’s great to see that reflected in your visit. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 26, 2025

Dealership Rating
Employee Rating

Valley Buick GMC has been my “go to” for cars and service since about 2008. Worked with Leon back then. Have always been pleased with the people who provided whatever kind of service I was in need of. More

by barb_bothof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Condon, Heather Swanson , Stephen was excellent on April 7th when the first service was performed, at no cost to me, on my new car.

Apr 26, 2025

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley since 2008. It's great to hear that you've consistently received excellent service from our team, including Leon. We look forward to continuing to meet your needs in the future. Please visit us again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

1
...

Dealership Inventory (230 Vehicles)

used 2018 Hyundai Santa Fe Sport car, priced at $14,900
2018 Hyundai Santa Fe Sport
used
Twilight Black exterior
Automatic
Front-wheel Drive
new 2025 Buick Encore GX car, priced at $28,725
2025 Buick Encore GX
new
Ebony Twilight Metallic exterior
Automatic
All-wheel Drive
new 2025 GMC Sierra 1500 car, priced at $48,940
2025 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2025 Buick Encore GX car, priced at $28,230
2025 Buick Encore GX
new
Summit White exterior
Automatic
All-wheel Drive
new 2025 GMC Sierra EV car, priced at $94,085
2025 GMC Sierra EV
new
Thunderstorm Gray exterior
Automatic
All-wheel Drive
new 2025 Buick Envision car, priced at $37,740
2025 Buick Envision
new
Moonstone Gray Metallic exterior
Automatic
All-wheel Drive