Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Tom Stensrud
Tom Stensrud at Valley Buick GMC

Tom Stensrud

Service Advisor

Valley Buick GMC

7500 145th St W
Apple Valley, MN 55124

4.8
216 Reviews
4.8

216 Reviews

Write a Review

216 Reviews of Tom Stensrud

November 23, 2024

Dealership Rating
Employee Rating

The customer service was excellent and once they found out the issue it was fixed promptly. My only issue was with the message app, which constantly prompts you to update communication preferences and doe More

by rachelmileski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

November 23, 2024

Dealership Rating
Employee Rating

Great service as always and very good communication while you are waiting for service to be completed More

by jlcpratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

Report | Print

November 21, 2024

Dealership Rating
Employee Rating

They are very helpful and quick and efficient. Always super friendly and communicative about what is happening. More

by katarinawerner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

Report | Print
Nov 22, 2024

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found the team at Valley Buick GMC of Apple Valley helpful, quick, and efficient. It’s great to know that our friendly communication made a positive impact on your experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 20, 2024

Dealership Rating
Employee Rating

From the welcome I received to the service they performed on my truck, I’ve always been very happy with the service I received from them. The follow up from them was very nice to get . More

by boedj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Paul, Randy Rue, Scott Soller, Heather Swanson

Report | Print
Nov 21, 2024

Valley Buick GMC responded

Thank you for your wonderful feedback! We're delighted to hear that you've always been happy with the service you've received at Valley Buick GMC of Apple Valley, especially for your truck. Our team strives to provide excellent service and meaningful follow-ups, so your kind words are truly appreciated. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 20, 2024

Dealership Rating
Employee Rating

Excellent service department has been taking care of my vehicles for over 30 years. Always give me quality service More

by GATOR-TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

Report | Print
Nov 21, 2024

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley over the past 30 years. It’s wonderful to hear that you consistently receive quality service from our team. We look forward to continuing to take care of your vehicles for many more years to come! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 19, 2024

Dealership Rating
Employee Rating

Service manager Alex called and kept me informed as to what would be the best course of action More

by bemis001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Paul, Randy Rue, Scott Soller, Heather Swanson, Joel Mullett

Report | Print
Nov 21, 2024

Valley Buick GMC responded

Thank you for your wonderful feedback! We're so glad to hear that Alex, our service manager, kept you informed during your experience at Valley Buick GMC of Apple Valley. We value clear communication and strive to provide the best service for our customers. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 15, 2024

Dealership Rating
Employee Rating

I went in for a recall on my vehicle and it was fixed within minutes. Great job as always! More

by tlmosell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

Report | Print
Nov 18, 2024

Valley Buick GMC responded

Thank you so much for your kind words! We’re thrilled to hear that your vehicle’s recall was handled quickly at Valley Buick GMC of Apple Valley. We appreciate your continued trust in us and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 15, 2024

Dealership Rating
Employee Rating

Great service. Got me in when I was late. Finished in a timely fashion. Much appreciated. More

by zlpeterson01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

Report | Print
Nov 18, 2024

Valley Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you received great service and that we could accommodate you at Valley Buick GMC of Apple Valley despite your late arrival. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 14, 2024

Dealership Rating
Employee Rating

Good dependable service with quality and courteous visits each time I've been there. Never had a problem. More

by corkywallace48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 15, 2024

Valley Buick GMC responded

Thank you so much for your kind words! We truly appreciate your support and are thrilled to hear that you have consistently received dependable service at Valley Buick GMC of Apple Valley. Your satisfaction is our priority, and we look forward to welcoming you back for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 14, 2024

Dealership Rating
Employee Rating

Tore a little bit of my head liner for a recall I just wasn’t going to say noting…. Should of took pictures before but I put my trust in yall More

by edg26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Nov 16, 2024

Valley Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

1
2
...
22

Dealership Inventory (227 Vehicles)

used 2021 Ram 1500 car, priced at $61,900
2021 Ram 1500
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$61,900
View Details
used 2018 Chevrolet Silverado 1500 car, priced at $30,900
2018 Chevrolet Silverado 1500
used
Iridescent Pearl Tricoat exterior
Automatic
Four-wheel Drive
$30,900
View Details
used 2018 Ford F-150 car, priced at $26,900
2018 Ford F-150
used
Red exterior
Automatic
Four-wheel Drive
$26,900
View Details
new 2024 Buick Envision car, priced at $38,635
2024 Buick Envision
new
Ebony Twilight Metallic exterior
Automatic
All-wheel Drive
$38,635
View Details
new 2025 GMC Sierra 1500 car, priced at $43,265
2025 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
$43,265
View Details
used 2013 Mazda Mazda3 car, priced at $11,900
2013 Mazda Mazda3
used
Liquid Silver Metallic exterior
Automatic
Front-wheel Drive
$11,900
View Details
View All Inventory