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Tom Stensrud
Tom Stensrud at Valley Buick GMC

Tom Stensrud

Service Advisor

Valley Buick GMC

7500 145th St W
Apple Valley, MN 55124

4.8
328 Reviews
4.8

328 Reviews

Write a Review

328 Reviews of Tom Stensrud

April 11, 2025

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Employee Rating

Easy in easy out on time delivery had no issues or problems will be back More

by dmberda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

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April 10, 2025

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Employee Rating

Very friendly the whole team. Thank you for the excellent service. I am done ✔️now More

by donbonwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson , Don't know management people.

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Apr 10, 2025

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your feedback and are glad to hear that you had an excellent experience with our team at Valley Buick GMC of Apple Valley. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 10, 2025

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Employee Rating

Scott is very courteous and very customer responsive. Takes good care of his customers. He’s my go-to guy when I need to schedule any service work. More

by Scott Honeyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

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Apr 10, 2025

Valley Buick GMC responded

Thank you for your review, Scott! We're glad to hear that you have had a positive experience with our team at Valley Buick GMC of Apple Valley. We take pride in providing excellent customer service, and it's great to know that you find our responsiveness helpful. If you need anything in the future, don’t hesitate to reach out. We look forward to assisting you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 08, 2025

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Employee Rating

I called Scott to see the status of my car, and he didn't call me back right away, he eventually did, once he knew what the status was. I was concerned that they might not get my car fixed before closing tim More

by taschan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller

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Apr 08, 2025

Valley Buick GMC responded

Thank you for your review! We appreciate you sharing your experience with us. It's great to hear that Scott was able to get your car fixed and ready by 4:30 pm. We strive to keep our customers informed, and your feedback is valuable. We look forward to assisting you again at Valley Buick GMC of Apple Valley! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 08, 2025

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Employee Rating

I find it easy to schedule appointment and when I arrive there is always a knowledgeable service representative to help me in a timely manner. They are pleasant, efficient and more than willing to answer an More

by TL2442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 08, 2025

Valley Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you find scheduling appointments easy and that our knowledgeable service representatives are providing you with pleasant and efficient support at Valley Buick GMC of Apple Valley. We appreciate your positive experience and can't wait to see you again for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 07, 2025

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Employee Rating

Great service. Fair pricing and no surprises. Consistent on wait times. Friendly and skilled service staff. More

by dnovak07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

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Apr 07, 2025

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the great service and fair pricing at Valley Buick GMC of Apple Valley. It's fantastic to hear that you found our service staff to be friendly and skilled, and that you experienced consistency with wait times. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 07, 2025

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Employee Rating

Great service and friendly and knowledgeable staff. Would highly recommend Valley! Service was finished on time. More

by megscarslen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

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Apr 07, 2025

Valley Buick GMC responded

Thank you for your wonderful feedback, Meg! We’re thrilled to hear you had a great experience with our friendly and knowledgeable staff at Valley Buick GMC of Apple Valley. Timely service is important to us, and we appreciate your recommendation. We look forward to welcoming you back for your future needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 06, 2025

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Always friendly & knowledgeable. Great staff & mechanic. I like the location & everyone is always available to answer questions. More

by maxine.sieben7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Paul, Randy Rue, Scott Soller, Heather Swanson, Joel Mullett

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Apr 07, 2025

Valley Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you found our staff to be friendly and knowledgeable at Valley Buick GMC of Apple Valley. It's our goal to be available and helpful to our customers, and we're glad you had such a positive experience. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 02, 2025

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Employee Rating

The person I was transferred to in service, I believe his name was Tom. He was so helpful, kind & patient. Everyone at the dealership was great. Next time we look for a vehicle we will shop at Valley Buic More

by Pattyebrichacek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

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Apr 02, 2025

Valley Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that Tom and our team provided you with helpful and positive service at Valley Buick GMC of Apple Valley. We truly appreciate your decision to shop with us, no matter the distance. We look forward to assisting you again in the future! Safe travels! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 02, 2025

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Employee Rating

Tom is a great service writer. Very communicative and works to advocate for you with warranty company. More

by Severestormz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Rue

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Apr 02, 2025

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Tom provided you with excellent service as your service writer at Valley Buick GMC of Apple Valley. His communication and advocacy with the warranty company are indeed valuable. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

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