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Tom Stensrud
Tom Stensrud at Valley Buick GMC

Tom Stensrud

Service Advisor

Valley Buick GMC

7500 145th St W
Apple Valley, MN 55124

4.8
243 Reviews
4.8

243 Reviews

Write a Review

243 Reviews of Tom Stensrud

January 02, 2025

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Employee Rating

Very good customer service, good quality work, I will use this service center again in the future More

by abeleber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Rue, Scott Soller, Heather Swanson

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Jan 02, 2025

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you received great customer service and are pleased with the quality of our work at Valley Buick GMC of Apple Valley. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 02, 2025

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I have been a customer for many years and have never been disappointed with the service department More

by jpbr1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson , Casie

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December 30, 2024

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I have been very happy with the dealership. The people are very helpful and kind. I feel my deal was fair and the service I recently received was quick and friendly. More

by RSMITH2541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

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Jan 02, 2025

Valley Buick GMC responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience at Valley Buick GMC of Apple Valley. Our team is dedicated to providing helpful and friendly service, and it's rewarding to know that you felt your deal was fair and that our service met your expectations. We look forward to welcoming you back for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 29, 2024

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Great service. Very helpful. Patient. Kind. Would recommend Valley to anyone. The commercials on the radio for Valley are true! More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

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Dec 30, 2024

Valley Buick GMC responded

Thank you for your kind review, Dave! We truly appreciate your feedback and are thrilled to hear that you received great service at Valley Buick GMC of Apple Valley. Your recommendation means a lot to us. We look forward to welcoming you back again! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 29, 2024

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Excellent communication ands good sense of urgency to take care of my car. Will recommend. More

by stacy.monahan22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller

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Dec 30, 2024

Valley Buick GMC responded

Thank you for your wonderful review, Stacy! We appreciate your kind words about the excellent communication and urgency at Valley Buick GMC of Apple Valley. We're thrilled to hear that you're satisfied with our service and would recommend us. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 26, 2024

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I like the service, they are very friendly, thank you for helping me with the problem of the air pressure in the tires. More

by agustin.blas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Swanson

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Dec 28, 2024

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you enjoyed the friendly service at Valley Buick GMC of Apple Valley. It's great to know we could assist you with the air pressure in your tires. If you need any further assistance, please don’t hesitate to reach out. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 25, 2024

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Been using this dealer for over 20 years that alone should say why i have stayed with them More

by tjnretired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

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Dec 28, 2024

Valley Buick GMC responded

Thank you for your incredible loyalty over the past 20 years! We truly appreciate your trust in Valley Buick GMC of Apple Valley. It means a lot to us to have customers like you. We look forward to serving you for many more years to come! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 25, 2024

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Employee Rating

Great people Get things done. Scott takes care of things and really knows cars Been coming for years More

by bjmckeand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

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Dec 28, 2024

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you've had such positive experiences with us at Valley Buick GMC of Apple Valley over the years. It's fantastic to know that Scott has provided you with excellent service and expertise. We appreciate your loyalty and look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 23, 2024

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Employee Rating

Truck was in the shop for a while waiting on back order part. Valley made sure I was accommodated with a loaner truck and updates throughout! More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Rue, Scott Soller, Heather Swanson , Steven

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Dec 25, 2024

Valley Buick GMC responded

Thank you, Jake, for your wonderful review! We appreciate your understanding while your truck was in the shop waiting for the back-ordered part. We’re glad to hear that our team at Valley Buick GMC of Apple Valley was able to provide you with a loaner truck and keep you updated throughout the process. Your satisfaction is our priority, and we hope to assist you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 23, 2024

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Employee Rating

Efficient and friendly service. Worked with my schedule to get my oil changed before the holidays. More

by bruce.lindahl
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller

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Dec 26, 2024

Valley Buick GMC responded

Thank you for your wonderful review! We're glad to hear that you experienced efficient and friendly service at Valley Buick GMC of Apple Valley. It's great to know we could accommodate your schedule for the oil change before the holidays. We appreciate your feedback and look forward to assisting you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

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