Tom Stamates
Tom Stamates at Nissan Lake Country

Tom Stamates

General Sales Manager

Nissan Lake Country

N48W36216 WIS-16 E
Oconomowoc, WI 53066

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4.9
56 Reviews

Dealership Experience

2 yrs

4.9

56 Reviews

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56 Reviews of Tom Stamates

June 20, 2025

Dealership Rating
Employee Rating

All the people I worked with were courteous and helpful— especially Ty who managed to get the vehicle I wanted at another location there the same day! More

by KRISTIN10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 20, 2025

Nissan Lake Country responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Tom Stamates General Sales Manager 262-522-7200

June 19, 2025

Dealership Rating
Employee Rating

I would never buy from this dealership again. Felt like I was lied to from day one. Few parts needed to be fixed before I took the vehicle home for good. Dropped vehicle off and came back a few da More

by Jliegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 22, 2025

Nissan Lake Country responded

Thank you for providing this feedback. We apologize for not delivering an exceptional service experience to you. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind, we'd love to address your concerns in detail by speaking directly with you. Matt Luchini Service Manager 262-522-7200

April 16, 2025

Dealership Rating
Employee Rating

BUYER BEWARE! Discussed price with salesperson - was specifically assured there would be no extra fees, so I rented a car for 6.5 hour drive to dealership. Sale sh More

by MUSKY_GUY
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Matthew Longtine

Apr 20, 2025

Nissan Lake Country responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Tom Stamates General Sales Manager 262-522-7200

April 02, 2025

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Employee Rating

John was a very good salesman, helpful and considerate everyone we dealt with from sales to finance manager and sales managers were good More

by OLYOUTDOORS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Tetzlaff, Rafael Dianov , John Sorenson 5 star

Apr 02, 2025

Nissan Lake Country responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Tom Stamates General Sales Manager 262-522-7200

March 31, 2025

Dealership Rating
Employee Rating

Friendly team, Low pressure and helpful. I purchased the all new design 2025 Nissan Kicks SV. I am very happy with my new wheels. More

by kurtbartlett66
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tyler Tetzlaff, Ty Westenberg

Apr 01, 2025

Nissan Lake Country responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Tom Stamates General Sales Manager 262-522-7200

March 21, 2025

Dealership Rating
Employee Rating

Hayley, Savannah, and Reggie were all very nice and professional! The work done to my vehicle was done at the time they said it would be done! More

by MATTHEW.LONGTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rafael Dianov, Reggie Tobias , Haley Madison

Mar 25, 2025

Nissan Lake Country responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Matthew, and it's great to hear about your excellent experience here at Nissan Lake Country. Matt Luchini Service Manager 262-522-7200

February 24, 2025

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Employee Rating

Very friendly and helpful. They looked after my every need and knew how to handle a new customer. I'd gladly come back More

by toolbeltservice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 24, 2025

Nissan Lake Country responded

Here at Nissan Lake Country, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Tom Stamates General Sales Manager 262-522-7200

February 19, 2025

Dealership Rating
Employee Rating

I bought my first car and it was such a great experience! Phillip was very informative and made sure that I was taken care of by providing drinks and snacks. Tyler helped me get the best deal and did great e More

by Alexis Smith
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tyler Tetzlaff , Phillip Graff

Feb 20, 2025

Nissan Lake Country responded

Thank you, Alexis! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan Lake Country. Tom Stamates General Sales Manager 262-522-7200

February 15, 2025

Dealership Rating
Employee Rating

Fantastic experience purchasing new vehicle What about promotional items? I wasn’t offered Who gets them More

by LORIANNE_TERESE
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Tetzlaff, Rafael Dianov , Franco Ithier, Haley Madison

Feb 17, 2025

Nissan Lake Country responded

Lorianne, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Nissan Lake Country to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Luchini Service Manager 262-522-7200

February 03, 2025

Dealership Rating
Employee Rating

Both Ty and Raphael were very helpful in buying a used Nissan Marano. We had a lot of questions that they were able to answer. We had specific needs that they were able to satisfy. We wanted a few things More

by lori.seitz21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Dianov, Ty Westenberg

Feb 04, 2025

Nissan Lake Country responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Lori, for choosing Nissan Lake Country! Tom Stamates General Sales Manager 262-522-7200

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