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Tom Stacey
Tom Stacey at Ciocca Toyota of Williamsport
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Tom Stacey

Toyota Brand Specialist

Ciocca Toyota of Williamsport

203 Lycoming Mall Dr
Muncy, PA 17756

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4.9
22 Reviews
4.9

22 Reviews

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22 Reviews of Tom Stacey

November 22, 2024

Dealership Rating
Employee Rating

Some issues with the srvice dept. ..following change to Ciocca..but no issies last year or two. More

by TUBATREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 24, 2024

Ciocca Toyota of Williamsport responded

We appreciate your feedback. We understand that changes can sometimes lead to adjustments and potential hiccups. We're committed to continuously improving our service, and we apologize for any inconvenience you may have experienced. We encourage you to reach out to directly to discuss your concerns in more detail. We will work to address any issues and ensure a positive experience in the future. Thank you for your feedback. We hope to continue providing you with excellent service.

November 15, 2024

Dealership Rating
Employee Rating

They do a nice job with efficiency in getting my car in and out in a timely manner. Very friendly staff. More

by TWINGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Braydon Cross, Harold Stone, Alexis Kepner

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Nov 24, 2024

Ciocca Toyota of Williamsport responded

We appreciate your kind words about our efficiency and friendly staff! Our team strives to provide a seamless and positive service experience. It's great to know that we met your expectations. We look forward to continuing to provide you with excellent service in the future.

November 13, 2024

Dealership Rating
Employee Rating

I was very satisfied with the service department and sales department. They all were very professional. More

by EDEIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harold Stone

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Nov 24, 2024

Ciocca Toyota of Williamsport responded

We're thrilled to hear that you had a great experience with our team. It’s our pleasure to provide excellent service, and we're glad we could meet your expectations. If you have any other questions or needs, please don't hesitate to contact us. Thank you for choosing Ciocca Toyota of Williamsport.

November 02, 2024

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Employee Rating

Everyone was great! I will not service anywhere else! Best prices and all the work was done in a timely manner. More

by KECK1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kory Eck, Brent Engleman, Devin Shoemaker, Brennan Hartman, Nathan Follmer, Jalil Garrison, Jalile Best

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Nov 02, 2024

Ciocca Toyota of Williamsport responded

Thank you for your kind words! We're thrilled to hear that you had a great experience. We appreciate your business and look forward to serving you again in the future.

October 15, 2024

Dealership Rating
Employee Rating

Easy clean good waiting area thankful for not having FOX on the tv people all very nice and helpful. More

by SARAHLWEEDON13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Braydon Cross, Harold Stone, Devin Shoemaker, Brennan Hartman

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Oct 18, 2024

Ciocca Toyota of Williamsport responded

Sarah, thank you for the excellent service review and rating! It was a pleasure to be able to help! Have a great weekend!

September 25, 2024

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Employee Rating

I am writing about the service writer, Andrew Strange. He is very knowledgeable and very helpful. More

by RLHRSH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2024

Ciocca Toyota of Williamsport responded

We are so happy to hear that Andrew was very knowledgeable and very helpful during your recent service experience with us! Your kind words are greatly appreciated! Have a wonderful week!

August 16, 2024

Dealership Rating
Employee Rating

Did not. Solve the problem. I will be contacting Toyota personally to get this problem resolved. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Harold Stone

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Aug 16, 2024

Ciocca Toyota of Williamsport responded

We're sorry to hear that we were not able to provide you with a more positive service experience. We have passed this along to our management team to further look into.

June 27, 2024

Dealership Rating
Employee Rating

I deal with Tom Stacey. He is the man. I will continue to purchase Toyota as long as Tom keeps working. More

by EBTEMPLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brent Engleman

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Jul 01, 2024

Ciocca Toyota of Williamsport responded

Thank you for the five-star rating! We're pleased to hear that Tom has continually provided you with exceptional customer service! Please reach out if there is anything we can do to further assist!

Jul 02, 2024

Ciocca Toyota of Williamsport responded

Hello! Thank you for taking the time to leave us with an excellent rating! We are happy to hear that Tom has continued to earn your business, it's always a pleasure!

May 24, 2024

Dealership Rating
Employee Rating

Excellent service from everyone. Easy to get an appointment. I will recommend my friends to go there also More

by SHANNADONOVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harold Stone

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May 28, 2024

Ciocca Toyota of Williamsport responded

Thanks Shanna, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

April 28, 2024

Dealership Rating
Employee Rating

I have always had a great experience when bringing my truck and car in for service. Thank you for great service. More

by CGENTZYEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 30, 2024

Ciocca Toyota of Williamsport responded

Thank you for the great review, Cgentzyel! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

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