Tom Spicer | Page 4

Service department was great, Unfortunately, I was in need of the body shop to install accessories I ordered for my new Ford Bronco, The problem is Coconut Point Ford has no body shop. They are unable to need of the body shop to install accessories I ordered for my new Ford Bronco, The problem is Coconut Point Ford has no body shop. They are unable to install any of the accessories I ordered. Now I have to go to a third party. It's turned out to be a real time consuming pain in the backside. More

by jazzguy1958 Verified Customer Verified Customer

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Tom, Billy and the staff at Coconut Point were exceedingly helpful, professional and enjoyable to work with. Tom delivered a vehicle that exceeded my expectations, and he took the time to go over exceedingly helpful, professional and enjoyable to work with. Tom delivered a vehicle that exceeded my expectations, and he took the time to go over every detail about the sale as well as the vehicle's features. Billy was also tremendously helpful and thorough. They both should be commended for their attention to customer satisfaction and the details to make the experience smooth and pleasant. I look forward to seeing them when a renew my Ford lease in three years. More

by adamshaver08 Verified Customer Verified Customer

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Tom Spicer made for a painless buying experience. Tom provided prompt responses to my inquiries and was polite and professional as well. I would definitely recommend Tom to others. 5 Stars! Tom provided prompt responses to my inquiries and was polite and professional as well. I would definitely recommend Tom to others. 5 Stars! More

by nyjnym2024 Verified Customer Verified Customer

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Very quick and easy transaction. Tom Spicer is great to deal with as he makes sure you are satisfied. Tom Spicer is great to deal with as he makes sure you are satisfied. More

by COBY03 Verified Customer Verified Customer

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I brought my F150 in on Saturday morning at 8. 15am and Patrick the Service Reception guy was extremely helpful, he call me to explain what was required and I instructed them to proceed but 11pm th 15am and Patrick the Service Reception guy was extremely helpful, he call me to explain what was required and I instructed them to proceed but 11pm the breaks were changed and I was good to go Excellent Service and at an affordable Price, thank you More

by stuartringland Verified Customer Verified Customer

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Tom was great and very helpful though the process. He communicated the status of our order regularly. He communicated the status of our order regularly. More

by Scott_ashton Verified Customer Verified Customer

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Purchased a new F150 lightning, the process was frustrating throughout (2.5 years from reservation to ordering). Coconut Point and Tom Spicer were always responsive when I reached out. Once the Tru frustrating throughout (2.5 years from reservation to ordering). Coconut Point and Tom Spicer were always responsive when I reached out. Once the Truck arrives they has it ready almost immediately, and really streamlined the closing of the purchase. More

by jbentonwolters Verified Customer Verified Customer

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Communication about the vehicle during the build was great. Vehicle on delivery was nice and clean. Tom Spicer was a great person to work with. However, the windshield washer showed empo the first time great. Vehicle on delivery was nice and clean. Tom Spicer was a great person to work with. However, the windshield washer showed empo the first time I used it.For the precise I was charged, this should not have happened. More

by adcar1952 Verified Customer Verified Customer

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Super easy and quick. Great people to work with. From sales to financing I'd give it two thumbs up. Great people to work with. From sales to financing I'd give it two thumbs up. More

by CHAD83 Verified Customer Verified Customer

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Very easy process Tom and Jesse were very professional and kind. Will definitely do business again and kind. Will definitely do business again More

by matthewgrunsted Verified Customer Verified Customer

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