31 Reviews
Write a Review31 Reviews of Tom Slawson
July 06, 2022
I can not say enough positive things about my experience at Palmetto Lincoln. Incredibly smooth and easy transaction. Tom Slawson is an absolute gentleman and was a pleasure working with. Tom answered every at Palmetto Lincoln. Incredibly smooth and easy transaction. Tom Slawson is an absolute gentleman and was a pleasure working with. Tom answered every question we had during the buying process and restored my faith in Ford Motor Company after a truly miserable experience with another dealership. Thank You Tom, Victoria, Nick, and Mike for your outstanding customer service. You all rock! More
Other Employees Tagged: Victoria Holloway, Nick Schwartz
September 12, 2020
Could not be more excited. I have been buying cars there since the 80's. just put my reservation in for my new BRONCO SPORT. since the 80's. just put my reservation in for my new BRONCO SPORT. More
Other Employees Tagged: Bruce Bilsback
January 08, 2020
Great experience! Car buying is almost always stressful but had a great experience with Tom from start to finish. Plus, he called and emailed me several times after th Car buying is almost always stressful but had a great experience with Tom from start to finish. Plus, he called and emailed me several times after the sale to make sure I was satisfied with my purchase. More
June 15, 2019
Terrible service and customer satisfaction. Never Shop Here. WARNING Nightmare experience from start to finish. Tom Slawson sold us a BAD truck. Within the first week (day 4) of having the truck (we paid over $ WARNING Nightmare experience from start to finish. Tom Slawson sold us a BAD truck. Within the first week (day 4) of having the truck (we paid over $20,000 for), the truck was idling low at red lights and stop signs and shutting off completely (when not moving in drive). I took the truck back 3 times during the first month of owning the truck and the problem still occurred. I HAVE VIDEOS OF THE TRUCK IDLING LOW AND SHUTTING OFF. Salesman Tom Slawson physically rode in the truck and felt and experienced the problem. The service manager said he was embarrassed that his team couldn't figure out the problem. (most likely they didn't want to fix the problem because it would cost too much)... When I I told them I didn't want to keep the truck, I wanted my van back. He lied and told me it was sold -at the same time it was listed for sale on their website for $7000 more than the $5000 trade in he gave us. We verified the VIN. Then he says, "Oh, I was told it was sold." He then proceeded to try to UP SALE me to a truck that was 10,000 more expensive. No thank you. He then brought in a truck that was bought at an auction from enterprise rental that was in bad shape (we had it checked out, the service tech said it looked "dogged out" and the engine was hastily sprayed down (with something to make it appear cleaned) with high mileage (26,000 miles) for a 1 year old truck -still for more money (UP SALE) than the original truck we bought. At this point we have completely lost trust and were just trying to recoup our losses with Palmetto Ford, because we know we CAN NOT TRUST them. We wanted to find something as close to our original trade in value of our vehicle (since they really did get rid of our vehicle in the meantime of trying to up sale us). We would spend our money (and buy our big purchase of the truck) elsewhere. The nasty and horribly tempered manager LANE ARNOLD refused to give us the original $5000 trade in value of the van we traded in on the truck weeks before. Keep in mind that the truck we bought was in the shop at Palmetto Ford 3 times for more than 80% of the time we had it in our possession. Over 8 weeks of this TERRIBLE and STRESSFUL NIGHTMARE SITUATION. We ended up losing over $2000 of our trade in value because the manager refused to be MORAL and ETHICAL and just do the right thing and give us OUR ORIGINAL TRADE IN VALUE WE WALKED IN WITH towards the car we bought. They treated the transaction as two different sales and refused to give us our original trade in value towards the vehicle we ended up with. We would have just taken our van back if we could have and been done with them. The only relief is knowing that we will NEVER have to do business with Palmetto Ford again. I don't usually leave reviews unless they are good reviews OR as a REAL WARNING for people to BEWARE. All about the bottom line for these guys. They don't care about the people. BUYERS BEWARE. BAD BUSINESS PRACTICES HERE. More
Other Employees Tagged: Lane Arnold
October 10, 2018
Tom is the best! Tom was extremely helpful and friendly. Thanks to him our shopping experience was easy and effortless. He made sure to help us find exactly what we we Tom was extremely helpful and friendly. Thanks to him our shopping experience was easy and effortless. He made sure to help us find exactly what we were looking for. After the sale he went above and beyond to provide great customer care support as a resource for any questions that we had. It was a true pleasure to work with him! More
Other Employees Tagged: Ron Austin, Brandon Harley
July 13, 2018
Awesome Car Buying experience! We love Palmetto Ford! Tom Slawson sold me my car - a Lincoln MKX. We've bought several cars from Palmetto Ford over the years. Tom has sold us our la We love Palmetto Ford! Tom Slawson sold me my car - a Lincoln MKX. We've bought several cars from Palmetto Ford over the years. Tom has sold us our last 2 - he is excellent! He listens to what you want, where your budget is, and then helps you find the car. He goes out of his way to make things easy and not take up so much of your time with paperwork, etc. He's a citadel grad, and it shows! Excellent salesmanship and customer service ! More
Other Employees Tagged: Bruce Bilsback
May 13, 2018
First time buyer success Love the team at Palmetto Ford. Tom Slawson and Mike K made the process easy. I got exactly what I needed. Both worked to make sure I left happy and I Love the team at Palmetto Ford. Tom Slawson and Mike K made the process easy. I got exactly what I needed. Both worked to make sure I left happy and I did. More
Other Employees Tagged: Mike Kalinowski, Anne helped me set up my infotainment system and did a great job .
April 26, 2018
Friendly and helpful. Helpful salesman in accessing my needs. Good product, friendly service and Tom Slawson was great in helping me decide exactly which vehicle to purchas Helpful salesman in accessing my needs. Good product, friendly service and Tom Slawson was great in helping me decide exactly which vehicle to purchase. I am a new faithful customer. More
Other Employees Tagged: Dan Lentz , Ron Austin