Tom Scholander
Tom Scholander at Fordham Toyota
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Tom Scholander

Service Manager

Fordham Toyota

236 West Fordham Road
Bronx, NY 10468

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53 Reviews
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53 Reviews

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53 Reviews of Tom Scholander

February 01, 2024

Dealership Rating
Employee Rating

Excellent service and comprehensive Thank you Thomas Scholander for the service on my Toyota Sienna More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 17, 2024

Dealership Rating
Employee Rating

Never wait longer than expected for service work. Very convenient and the waiting room is very cozy More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rydel

July 10, 2023

Dealership Rating
Employee Rating

They Said that my warranty did not cover the ac leak on passenger side, and they charge me for the diagnostic $ 300.00 (ac from sunroof hose clogged) and they was trying to charge me $ 1300.00 to fix it a More

by planetemby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 31, 2022

Dealership Rating
Employee Rating

Jonathan Ferruzola was great in explaining what services was needed for the time and mileage my vehicle currently has, he also helped with the price giving me a discount and various options to finance my se More

by Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Ferruzola

October 18, 2021

Dealership Rating
Employee Rating

The best service consultant I ver hadVery polite and The best service consultant I ver had Very polite and helpful and professional Nice and clean facility More

by tony_toyota29
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Delio Morales, Chris Mair, Rosalba Garrido-Santana, Anson Castillo , Jenry Castillo, Angelo Maio, Francisco Nolasco

Nov 03, 2021

Fordham Toyota responded

Thank you for choosing Fordham Toyota!

Nov 04, 2021

tony_toyota29 responded

Best customer service in New York

June 09, 2021

Dealership Rating
Employee Rating

I went back for service again ,another awesome and pleasant visit to my favorite car doctor. the moment you drive in you are treated like family from the porters Alex , JV to the service advisors Devi More

by Sagie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Delio Morales , Devin 4898

May 22, 2021

Dealership Rating
Employee Rating

They agreed to do repairs on my car after diagnostic. When is time to pick up my car they told i will not have full functionality of what I paid for. And that’s after diagnostic and half repairs. They wa More

by Bah
Customer Service
Friendliness
Price
Recommend Dealer
No
May 25, 2021

Fordham Toyota responded

Hi there, we can assure you we work with nothing but honest and professional people. We would love the opportunity to review the situation you have mentioned. If you would please give our Service Director, Thomas Scholander, a call at (844) 409-1697 when you have a moment, we would appreciate it. Thank you.

May 18, 2021

Dealership Rating
Employee Rating

Jonathan Ferruzola was amazing, i thank him for taking the time to go over and help me set up my toyota app that wasn’t working properly due to it being registered to the previous owner. Thank you see you More

by Oxwax21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Ferruzola

May 25, 2021

Fordham Toyota responded

Jonathan is the best! Thank you for the awesome review, we are so happy you had such a great experience and we hope to see you back for your next service!

April 05, 2021

Dealership Rating
Employee Rating

Alex Dago thank you for taking care of my car today at service. Thank you for being super professional and sweet! Great Service!!! Will recommend More

by Jen7227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2021

Fordham Toyota responded

Thank you for your kind words and 5-star review! We are happy to hear you had a great experience!

April 02, 2021

Dealership Rating
Employee Rating

Very Friendly service Advisor .very helpful.on top of my vechicle.as for the cashier lady she was very impolite and needs some manners .would suggest some training in dealing with customers. More

by edlopez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Valerio

Apr 02, 2021

Fordham Toyota responded

Thank you for the feedback and for the 5-star review! We are so happy to hear you had a great experience.

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