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Tom Reppucci
Refer Me
39 Reviews
Been living in the area since 1973.Graduate of Parma Sr High in 1977.Involved in Cummunity functions like golf outings,political fund raisers,Rib Burnoff,Carnivals,and many charitable fund raisers.
Read moreDealership Experience
10 yrs, 10 mos
Industry Experience
29 yrs
Languages Spoken
English
39 Reviews
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39 Reviews of Tom Reppucci
February 22, 2025
Our sales guy didn’t know anything about the vehicle we test drove, even though we scheduled an appt two days ahead of time. After reading the car fax and seeing a report of a rebuilt transmission after 7k test drove, even though we scheduled an appt two days ahead of time. After reading the car fax and seeing a report of a rebuilt transmission after 7k miles, our sales guy lied and said they only “looked” at the transmission. Our warranty lady said we were receiving a great deal on our warranty and she was going to “take care of us” with a 3 year bumper to bumper warranty. Well, she lied because the warranty only covers the vehicle to 100k miles and it has 66k on it now, thanks for taking care of us. There were two small cracks in the windshield our sales rep said they’d replace the windshield, they lied and just repaired the cracks. You can still see the cracks. Upon literally pulling out of the dealership and driving home, the back right wheel was shaking like crazy. Turns out the lug nuts weren’t on tight and we almost lost the wheel. But the shaking has created more problems with the suspension, which they won’t look at until the warranty kicks in after 30 days, or we’ll have to cover the costs. So yeah, is it our fault we weren’t more detail oriented and pushy about the warranty, yes. But if you think you can go to this dealership and then be upfront and honest with you, you’re wrong. They’ll hide or omit important details in order to get a sale. We have to go back for the warranty services, but wouldn’t step a toe in there again if I didn’t have to. More
by regulardad1234
Verified Customer
December 29, 2024
Everyone was very friendly, courteous and willing to make a deal that we were both happy with a deal that we were both happy with More
by kimcpht
Other Employees Tagged: Brett Leek, Adam Black, Jamie Blazer
November 12, 2024
Went for oil change and tire rotation. Ended up with a leak and 2 large oil stains on my driveway. Dropped off car again to have corrected. Went without a car for 4 total days. No contact Ended up with a leak and 2 large oil stains on my driveway. Dropped off car again to have corrected. Went without a car for 4 total days. No contact other than my car is finished. And my oil reset not done after 2nd return. More
by A.palus10
October 29, 2024
Tom "Squid" Reppucci was a pleasure to work with. NO pressure whatsoever. He had answers to my questions and took care of my concerns. So far everyone that I've had contact with has been very frie NO pressure whatsoever. He had answers to my questions and took care of my concerns. So far everyone that I've had contact with has been very friendly. I'll definitely recommend this dealership. More
by tlmock49
October 19, 2024
I have been a customer since 2005, always great you will a big smile and great service!! a big smile and great service!! More
by MALOTK72
Other Employees Tagged: Dominic Difino
September 24, 2024
I came in for an oil change and tires rotation and my tires did get rotated.. because I make my tires and they're all still the same. They usually do a good job..they usually check everything but not th tires did get rotated.. because I make my tires and they're all still the same. They usually do a good job..they usually check everything but not this time..that's y I give 2 stars More
by MOBYCANDY69
Dealership Inventory (257 Vehicles)
2017 Jeep Grand Cherokee
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
