Tom Propersi | Page 38

Great Over All Experience I went in maybe two or three weeks ago. I first met with Karina Cano. She was Great!!!! Took a test drive, answered all our questions. But this was th I went in maybe two or three weeks ago. I first met with Karina Cano. She was Great!!!! Took a test drive, answered all our questions. But this was the first place we went to and just wanted to look around. Big mistake!!!!! Went to other Honda Dealers but definitely not the same. We ended up going back to her but she was not in at the time and Tom Propersi took care of us and again he was Great. Both took their time made sure we were comfortable and not just about sale. I am definitely going to recommend this Honda dealership and Karina as well as Tom. Thank You Again!!!!! More

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Worth the Drive! I had read several excellent reviews about Valley Honda and some specifically about Tom Propersi. It was an hour drive from home but I thought, with I had read several excellent reviews about Valley Honda and some specifically about Tom Propersi. It was an hour drive from home but I thought, with those reviews, especially concerning women purchasers, this was a worthwhile trip to make. Although when I requested more information, I didn't request Tom as a contact person, he became my first contact and my "intro" to Valley Honda. Lucky me!!! His help through the process was great with little to no pressure about anything, especially the "extras" that are often shoved at a buyer. He was knowledgeable about the HRV and took the time, without "dumbing down" his info, to explain all the features and even set up my Bluetooth!. He takes pride in "not letting a customer out the door" without a thorough explanation of the car's features. Overall, the experience with Tom at the helm and Roxann in the Business office, was enjoyable and I felt I was treated very professionally and with kind concern throughout the purchase process. More

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Great dealership, Great salesperson Never, never have I seen such a well run business with employees who really care about you. I'm used to "Used Car Salesmen", not nice. This was a to Never, never have I seen such a well run business with employees who really care about you. I'm used to "Used Car Salesmen", not nice. This was a totally different experience, one in which you felt as if you didn't have to hide your gold watch or your gold fillings. Tom is........what can I say? a totally wonderful and helpful salesperson, you know he's on your side. It was a long way for us to go but it was worth it. More

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Bought my first car My family usually goes here and I came here for my first car. Steve was very informative and easy to work with. This place was my fourth stop and they My family usually goes here and I came here for my first car. Steve was very informative and easy to work with. This place was my fourth stop and they gave me the best price on their first quote. It looks like their facility is very well kept, so I think they have the resources good salespeople need. This place is well worth the drive. More

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Painless car buying Just purchased 3rd vehicle from Valley Honda. Exceptional people and showroom. Easiest no pressure sales gimmicks. Tom Propersi made the car buying Just purchased 3rd vehicle from Valley Honda. Exceptional people and showroom. Easiest no pressure sales gimmicks. Tom Propersi made the car buying experience a pain free pleasure. I would highly recommend his services! More

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Third car Ask for Tom Propersi when buying a car at Valley Honda! Tom treated us as if we were the only customers at Valley Honda! Great experience! Ask for Tom Propersi when buying a car at Valley Honda! Tom treated us as if we were the only customers at Valley Honda! Great experience! More

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car buying the way it should be "Ditto" to all the other good reviews. Loving our CVR Touring edition! Because we had family issues and couldn't rush our car buying, Tom was patien "Ditto" to all the other good reviews. Loving our CVR Touring edition! Because we had family issues and couldn't rush our car buying, Tom was patient and not bothersome. He understands! Our second vehicle thru this dealership, but hopefully not the last. More

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Best Car Buying Experience Tom was extremely knowledgeable and made the car buying experience a cool breeze despite the heat and humidity Tom was patient and made sure I got exa Tom was extremely knowledgeable and made the car buying experience a cool breeze despite the heat and humidity Tom was patient and made sure I got exactly what I wanted. Will be coming back to this location for maintenance. More

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Best car-buying experience I could have dreamed of! This had to be the most user-friendly experience I could have hoped to have in purchasing a new car. The salesman (Tom Propersi) was exactly the kind This had to be the most user-friendly experience I could have hoped to have in purchasing a new car. The salesman (Tom Propersi) was exactly the kind of person my wife and I wanted to work with...friendly, unassuming, patient, and educated on automobiles. He gave us a comprehensive tour of the Honda facility and supplied us with a price quote that was lower than that of the competitors. We will be quick to return to Honda of Naperville/Aurora (and Tom Propersi) when we are in the need of another new car. More

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WOW!! If you are looking for a truly great car buying experience, then Valley Honda is your destination. The moment you walk into the showroom, you realize If you are looking for a truly great car buying experience, then Valley Honda is your destination. The moment you walk into the showroom, you realize that the guest experience is put first. I use the word guest rather than customer, because I felt welcomed and invited. The cleanliness and attention to details showed a high level of standards which meant it translates to how they treat their guests. I knew the moment that I walked in that I wanted to purchase my vehicle from this dealership. Mind you, I have purchased from a BMW, Mercedes, and Cadillac dealership. None came close to the standards at Valley Honda. You would think it simply could not get any better, well it did. Nick Capezio, Sales Manager, made me feel like I was in good hands the moment I he said hello. His demeanor and words translated he wanted to have the opportunity to help with a vehicle purchase. Even on a busy Saturday, I did not feel rushed or pushed while building rapport. After spending time to find out what I was interested in, he paired me up with a fantastic salesperson, Tom Propersi. Tom Propersi again replicated the same attention that Nick did. You can see firsthand the coaching and development from the leadership in the dealership translates to each person in the organization. Tom built the same rapport. Never felt rushed through the entire interaction. He didn’t want to only sell me this car he wanted to build a relationship to sell me all of my future cars as well. The night we purchased the vehicle was seamless. My wife and I found ourselves saying, it’s never been this easy to buy a car. There was no headache, no last minute increases in the payment, and absolutely no confusion. The dealership makes it easy to buy a car. Even though it was the end of the night, Tom took ample time to run through the entire vehicle. We left 100% comfortable using every feature. If you are looking for a dealership to have your best interest in mind then you have found it. From the management to the salesperson, they all care. More

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