Tom Propersi | Page 21

Extremely Smooth New Car Purchase Experience It was time for us to purchase a new car after several years. We had started car shopping and test driving sedans the past couple of months. On Saturd It was time for us to purchase a new car after several years. We had started car shopping and test driving sedans the past couple of months. On Saturday, we stopped at Valley Honda to see if we could test drive an Accord. Tom was extremely helpful with the whole experience. He asked us what we were looking for as well as the color of the car, and he was able to find one on the lot. Before the actual test drive, he showed us some of the exterior features of the sedan. Tom then showed us some of the safety and interior cosmetic features before we saw how the car drove. He was very knowledgeable on this car. After test-driving the Accord, he sat down with us to find out what we thought. Well, yes, we loved the car! A deal was offered that we did not refuse. Tom was not pushy about accessories; he just gave good advice. He thoroughly went through the necessary information prior to delivery of our new car. When it was time to receive our brand-new car, Tom took the time to go over some more features of the car before we drove off, especially the new-to-us technology in the car. He wanted to make sure that we knew a lot about our new car before we drove out of the lot; he cared! We highly recommend Tom Propersi to advise other potential Honda vehicle owners. This was such a smooth buying car experience. Thank you, Tom! More

Report | Print

Great place, nice people, and very helpful. I really recommend this place for anyone. Because we can go around the lot and see the cars they available and choose from. recommend this place for anyone. Because we can go around the lot and see the cars they available and choose from. More

Report | Print

Tom in sales is amazing! I had never bought a car before. He's helped my family with hondas before. He was prepared for me when I walked in the door and explained thoroughly all the differences between the d He's helped my family with hondas before. He was prepared for me when I walked in the door and explained thoroughly all the differences between the different makes of the model I was looking at. He made this purchasing process a breeze. I would recommend Tom for your next car purchase! More

Report | Print

Satisfied Honda customer Great service! Was greeted immediately and introduced to Tom who did a very thorough job of explaining all features of the car I was interested in an Great service! Was greeted immediately and introduced to Tom who did a very thorough job of explaining all features of the car I was interested in and comparing the two models. More

Report | Print

Outstanding performance Tom P. Was very attentive to us the entire time we were at the dealership. He got us coffee, hot chocolate, and told us what the next step was In the Tom P. Was very attentive to us the entire time we were at the dealership. He got us coffee, hot chocolate, and told us what the next step was In the process. He went over the vehicle very thoroughly and made us feel at ease. Also a big thanks to Mari from the finance department. Every time we are there we are in and out and always does a wonderful job. Great job Tom, Mari, and Nick C.!! More

Report | Print

Excellent Job Tom did an excellent job in helping us buy a car for our needs. Tom is customer focus and respectfull of customer needs. I would highly recommend Tom Tom did an excellent job in helping us buy a car for our needs. Tom is customer focus and respectfull of customer needs. I would highly recommend Tom .Professionals like Tom make Valley Honda a great place. More

Report | Print

Tom did an excellent job working with me to find a car in my price range with the best features possible. It was my first time time financing a car on my own (I’m 23 yrs old) and he made me feel very comfort my price range with the best features possible. It was my first time time financing a car on my own (I’m 23 yrs old) and he made me feel very comfortable with the process. He wasn’t at all pushy and he paid close attention to detail with my concerns. Initially I was interested in a 2019 Civic LX and he suggested that I looked into a 2019 Civic EX because it would have a better resale value down the road, and it actually had way more features than the one I initially was looking at. He worked long and hard with his team (Jack, and the GM Don) to make sure that the price range would be affordable for me. We ended up doing a lease that is perfectly in range of what I was looking for in a monthly note. I really appreciate him making my first car financing experience a great one. I am in love with my new car, and I would highly recommend Tom for anyone looking for pleasant car financing experience :-) More

Report | Print

Need a Honda? It’s a Nobrainer with Tom & Valley If you’re in the market for a Honda, plain and simple come to Valley and ask for Tom. Buying a new car, while exciting, can be stressful. Tom leads ev If you’re in the market for a Honda, plain and simple come to Valley and ask for Tom. Buying a new car, while exciting, can be stressful. Tom leads everything with respect and integrity. High pressure sales? Non existent. Shady dealings and tactics? Non existent. It’s clear that Tom’s focus is to get you into the car you want as pain free as possible. Frankly, I trust him and Valley as much as I do friends and family. How often can you say that about a dealership and sales team? It’s clear that Tom’s bottom line is to treat people fairly and lead with integrity, which in the long run, will keep them coming back again and again. I would know - I just bought my 3rd car from him! On a side note, AFTER I purchased my car Tom and the inventory manger (Shawn) noticed very light scratches on the window after it was detailed. They pulled me aside and offered to replace the entire window on the house. I had already paid for the car... talk about honest. As Henry Ford once said, “quality means doing it right when no one is looking.” More

Report | Print

best car buying experience, ever Tom and Katy are the best. Listened to my wants and needs and worked hard to find me the vehicle that met them. No pressure, just great service. I' Tom and Katy are the best. Listened to my wants and needs and worked hard to find me the vehicle that met them. No pressure, just great service. I'll be recommending Tom, Katy and Valley Honda to all my friends. More

Report | Print

Chicagoland Best! Julie Olsen and Tom were awesome to deal with! They were friendly and patient with my husband and I while we made our decisions. They understood our n Julie Olsen and Tom were awesome to deal with! They were friendly and patient with my husband and I while we made our decisions. They understood our need to price shop around a bit and ultimately won us over by being the most genuinely friendly people. Tom explained of new features demo and CarPlay setup! I have been driving an hour to this location for 5/6 years so I think its safe to say...we are customers for life...even though Tom would not negotiate to give us the 3rd headphone for our 3rd child. Your sales and service department are top notch service! Top notch pricing! Perfect deliveries! With employees like these 2 (and Marco from Service) makes this location the best in Chicagoland! We would highly recommend them. More

Report | Print