Excellent service and nice employees.
Took care of all my needs. I recommend them to all.
Took care of all my needs. I recommend them to all.
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by corandoledaniels
Service Price Transparency
Feb 26, 2025 -
Tom Peacock Nissan responded
Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience at Tom Peacock Nissan and that our team took care of all your needs. We appreciate your recommendation and look forward to serving you again in the future!
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Took care of my needs and address all my concerns that I
had. Very satisfied
had. Very satisfied
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by Nelsonkenneth58
Service Price Transparency
Other Employees Tagged:
Richard miltes
Feb 26, 2025 -
Tom Peacock Nissan responded
Thank you for your wonderful review! We're thrilled to hear that we were able to take care of your needs and address all your concerns. Your satisfaction is our priority at Tom Peacock Nissan. We look forward to assisting you again in the future!
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Oswaldo, my service advisor at the time was exceptionally
helpful and professional. Exceeded my expectations in every way. Thank you very much for your assistance. !
helpful and professional. Exceeded my expectations in every way. Thank you very much for your assistance. !
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by michael
Service Price Transparency
Feb 21, 2025 -
Tom Peacock Nissan responded
Thank you for your wonderful feedback! I'm thrilled to hear that our service advisor provided you with exceptional assistance at Tom Peacock Nissan. I strive to exceed our customers' expectations, and it's great to know we succeeded with you. I look forward to welcoming you back for your future needs!
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
The guy that helped me to get my airbags changed was
super helpful and professional.
super helpful and professional.
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by Jaymanuelmedinaa
Service Price Transparency
Other Employees Tagged:
Talyn Bass
Jan 27, 2025 -
Tom Peacock Nissan responded
Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience at Tom Peacock Nissan, especially with the assistance you received for your airbag change. Our team strives to provide excellent service, and it's great to know that we met your expectations. I look forward to seeing you again soon!
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Tom Peacock Nissan left much to be desired.
While the dealership projects an air of professionalism, my experience revealed significant shortcomings, including a lack of transparency, inflated
While the dealership projects an air of professionalism, my experience revealed significant shortcomings, including a lack of transparency, inflated fees, and aggressive upselling of unnecessary add-ons. It felt more like a brokerage than a dealership genuinely connected to the Nissan brand.
The sales team didn’t seem knowledgeable about the cars they were selling. When I asked specific questions about features and differences between models, they couldn’t provide clear answers, which showed me that cars aren’t their focus—profit is. Additionally, it seems this dealership is accustomed to taking advantage of customers who may not be fluent in English or fully familiar with the documentation. Their tactics are clearly designed to exploit trust, but they crossed the wrong person today.
This dealership lacks the connection, transparency, and integrity expected from a Nissan representative. For a fair, professional experience that prioritizes customer satisfaction, look elsewhere.
if you noticed they left out their head shot photos on this site, other dealers are glad to show their faces. This alone will make one question their gestures. They don't even seem to have all their employees/sales agent listed here.
They immediately destroyed the window sticker that advertised the car’s original pricing, claiming it was part of their “prep.” Instead of filing it with my records for transparency, they removed a critical piece of documentation that would have clarified the vehicle’s value. This kind of deliberate action, seemingly aimed at inflating prices and obscuring their lack of transparency, is both concerning and unethical.
Tom Peacock Nissan is a textbook example of what happens when a dealership strays from its purpose: selling cars and building trust with customers. My experience here revealed not just inefficiency but a calculated approach to maximize profits at the expense of transparency, trust, and customer satisfaction. This isn’t just a performance issue—it’s a pattern of predatory practices disguised as professionalism.
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by Stevenson Nwokenkwo
Other Employees Tagged:
Wyatt Rowland, Rubio, Loi Quintero,
Jan 24, 2025 -
Tom Peacock Nissan responded
We acknowledge your review and are currently looking into the events you’ve detailed.
Great dealership and excellent customer service…
They
really help and take care of there customers
really help and take care of there customers
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by krislynwarren82
Dec 02, 2024 -
Tom Peacock Nissan responded
Thank you for your wonderful review! We truly appreciate your kind words about the excellent customer service at Tom Peacock Nissan. Our team is dedicated to taking care of our customers, and it's great to hear that you had a positive experience. We look forward to assisting you again in the future!
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
If I had the money for two cars I would’ve bought a
second because of how great their attentiveness was, 10/10 visit for sure
second because of how great their attentiveness was, 10/10 visit for sure
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by The Mack
Other Employees Tagged:
Not sure
Sep 26, 2024 -
Tom Peacock Nissan responded
Thank you for your wonderful review! I'm thrilled to hear that you had such a great experience at Tom Peacock Nissan. It's fantastic to know that our attentiveness made a positive impression on you. I look forward to seeing you again, whether for a second vehicle or any future needs!
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Gary was an amazing salesman and he took care of our
needs . He was awesome
needs . He was awesome
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by QueenJnea
Other Employees Tagged:
Gary Williams
Sep 24, 2024 -
Tom Peacock Nissan responded
Thank you for your kind words about your experience with us at Tom Peacock Nissan! I'm glad to hear that our team was able to take care of your needs and make your visit a pleasant one. I appreciate your feedback and look forward to serving you again in the future!
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Feliz Fuentes was our advisor and he's always a pleasure
to work with, he keeps me updated & explains everything in detail. I will continue to look for Feliz whenever I need service for my Nissan.
to work with, he keeps me updated & explains everything in detail. I will continue to look for Feliz whenever I need service for my Nissan.
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by herrerox3
Service Price Transparency
Sep 13, 2024 -
Tom Peacock Nissan responded
Thank you for your wonderful review! I'm delighted to hear that Feliz made your experience at Tom Peacock Nissan so positive. His commitment to keeping you updated and providing detailed explanations truly sets him apart. I appreciate your loyalty and look forward to seeing you next time you need service for your Nissan!
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Matt was exceptional—handled everything smoothly even
under pressure. Professional and efficient, he made the whole car-buying experience a breeze. Highly recommended!
under pressure. Professional and efficient, he made the whole car-buying experience a breeze. Highly recommended!
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by Chris.collins214
Sep 11, 2024 -
Tom Peacock Nissan responded
I'm thrilled to hear that Matt provided you with an exceptional car-buying experience at Tom Peacock Nissan. His professionalism and efficiency truly make a difference. I appreciate your recommendation and look forward to seeing you again soon!
Best,
Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com