Tom Parr

While the overall experience was good, the prep on the new vehicle was below average at best. I spent 1.5 hours cleaning bug residue off the vehicle that was not done during the vehicle prep. Wheels rims new vehicle was below average at best. I spent 1.5 hours cleaning bug residue off the vehicle that was not done during the vehicle prep. Wheels rims were not fully cleaned and were over sprayed with tire shine which took additional time to clean up. When I folded down the rear seats if found plastic sheeting that was not remove during prep. Under hood area was dirty and water spotted which took additional time to clean. Preparation on a vehicle makes an impression on the customer that reflects on the whole dealership. Additional attention needs to this area of operations. More

by longhiker Verified Customer Verified Customer

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Non stressful No pressure, non stressful, bottom line price, and integrity. Tom was very forthcoming about everything, he told me about all of my options not just t No pressure, non stressful, bottom line price, and integrity. Tom was very forthcoming about everything, he told me about all of my options not just the ones I thought of, he gave me other options. More

by steelersball Verified Customer Verified Customer

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Fun day Very friendly. Felt like I knew them. Even delivered my car to my home and went over all the advantages and showed me again the options I got Very friendly. Felt like I knew them. Even delivered my car to my home and went over all the advantages and showed me again the options I got More

by v_mannek Verified Customer Verified Customer

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Great customer care! I only had to work with 1 individual. Tom made it a very strait forward process. Very good experience. Love the cars we bought for our kids. I only had to work with 1 individual. Tom made it a very strait forward process. Very good experience. Love the cars we bought for our kids. More

by justinbrown456 Verified Customer Verified Customer

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Love Tom is better than Par Tom Parr was great to work with at Ken Garff Southtowne! He was quick to respond online and gave me straightforward information. I'll definitely be ba Tom Parr was great to work with at Ken Garff Southtowne! He was quick to respond online and gave me straightforward information. I'll definitely be back! More

by whatever1483 Verified Customer Verified Customer

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17 tucson Great experience buying a car. Tom was great to work with and it was so enjoyable. Will definitely recommend him to our friends and family. Great experience buying a car. Tom was great to work with and it was so enjoyable. Will definitely recommend him to our friends and family. More

by bluejeep75 Verified Customer Verified Customer

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New car I am not positive Tom was my guy helping me. But my sales guy was super nice, very honest and helpful. Manager helped getting price to what I needed i I am not positive Tom was my guy helping me. But my sales guy was super nice, very honest and helpful. Manager helped getting price to what I needed it to be. More

by callynichols Verified Customer Verified Customer

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It was a great car buying experience! Freddie and Tom were both so friendly and fun to work with. I never felt any pressure and I felt that they listened to what I was saying. They were so Freddie and Tom were both so friendly and fun to work with. I never felt any pressure and I felt that they listened to what I was saying. They were so wonderful to me every time I came in to the dealership! More

by heidimarie15 Verified Customer Verified Customer

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positive experience staff was very helpful, friendly and willing to go the extra mile to us. They followed up on the one issue we had and are still making an attempt to staff was very helpful, friendly and willing to go the extra mile to us. They followed up on the one issue we had and are still making an attempt to resolve the issue. More

by larry_kramer2002 Verified Customer Verified Customer

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Thank You My husband did the car shopping and worked out the details for me. I did a test drive and picked the color. The process was quick and positive. My husband did the car shopping and worked out the details for me. I did a test drive and picked the color. The process was quick and positive. More

by kodyanddeb Verified Customer Verified Customer

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