Tom O'Donnell
Tom O'Donnell at Audi Allentown
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Tom O'Donnell

General Manager

Audi Allentown

4725 Hamilton Blvd
Allentown, PA 18103

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4.6
43 Reviews
4.6

43 Reviews

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43 Reviews of Tom O'Donnell

December 15, 2024

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Employee Rating

Received great customer service from all members of the Audi team. Molly coordinated my service seamlessly, and all other members I had the pleasure of speaking with were extremely professional. More

by MARGARETGIORDANO
Service Price Transparency
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Recommend Dealer
Yes
Dec 16, 2024

Audi Allentown responded

Thank you very much for such a great review, Margaret! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

December 13, 2024

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Dylan, Andrew and the whole team at Audi Allentown make purchasing car stress free and a great experience. This is the second Audi I have purchased from Audi Allentown and very happy! More

by DWOHST
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Trade-in Experience
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Recommend Dealer
Yes
Dec 13, 2024

Audi Allentown responded

Thank you for your continued trust in Audi Allentown! We're thrilled to hear that Dylan, Andrew, and the rest of our team made your car-buying experience stress-free and enjoyable. It's an honor to have you as a repeat customer, and we’re so glad you're happy with your second Audi purchase. We look forward to serving you again in the future!

December 13, 2024

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Tom the manager did a fantastic job working with me. He was prompt attentive and willing to work with me. Elijah in finance was also right on point. Everyone stepped up to help Me feel comfortable and More

by DAVIDBDEE
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Recommend Dealer
Yes
Dec 16, 2024

Audi Allentown responded

Thank you for your fantastic review, David! We're thrilled to hear that Tom and Elijah were able to provide you with excellent service and help make your experience a smooth one. It's great to know that the team made you feel comfortable and confident with your new Audi, especially with all the technology. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to assisting you again in the future!

November 17, 2024

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I had an outstanding experience from the sales person to the sales manager to the finance person! Everyone was extremely friendly and helpful. Nobody was pushy. They made my car buying experience very pleas More

by CARDMCW
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Recommend Dealer
Yes

Other Employees Tagged: Dan Berry , Andrew Cusmano

Nov 20, 2024

Audi Allentown responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

October 31, 2024

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I recently purchased a Vehicle from Audi Allentown, it was a late model preowned, but it was exactly what I wanted so I made the 100-mile trip to check it out. A car purchase can be and is usually a litt More

by 030698
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Recommend Dealer
Yes

Other Employees Tagged: Elijah Antoine , Bradyn Shelly, Kyle

Oct 31, 2024

Audi Allentown responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

October 28, 2024

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I have been with Audi Allentown as a customer since 2021. They have a great selection of all cars. Service is the best that I have ever had. All the service staff are professional and have a customer first a More

by RITOE
Service Price Transparency
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Recommend Dealer
Yes
Oct 29, 2024

Audi Allentown responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

October 22, 2024

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Dylan made this an ideal car buying experience. His courteous manner, knowledge and professionalism made us very comfortable with Allentown Audi. Andrew was also very helpful. We are happy to recom More

by WEK4
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Oct 23, 2024

Audi Allentown responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

October 20, 2024

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Everyone friendly and very nice environment to work in. Will refer to anyone looking for a car. More

by PITSER
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Recommend Dealer
Yes

Other Employees Tagged: Elijah Antoine, Aaron Isaacs

Oct 22, 2024

Audi Allentown responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

October 07, 2024

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Worst experience ever, bait and switch on trade in. Ripped off. Spoke to GM and went over and he said he would do nothing for me. Said couldn’t give much on trade in because going to auction… a lie. Pu More

by BRIAN.EAGER
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Elijah Antoine

Oct 07, 2024

Audi Allentown responded

Hello Brian, Thank you for the feedback. We are sorry about your experience with your trade value. We trade vehicles based on the market and the vehicles current condition and sending the car to Auction versus keeping it has no bearing on the value you were given. We did invest several thousand dollars to get the vehicle ready for resale. So no, although we have the vehicle listed for higher than what we traded it for, we also now own the vehicle for more than what we gave you. We do hope you enjoy the vehicle you purchased and have many happy miles with it. Thank you again for your feedback and wish you all the luck in the future. Audi Allentown

October 03, 2024

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Aaron was my salesman and he was excellent. The entire experience was phenomenal and I truly appreciate the entire team. They went above and beyond. More

by LJONES30
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Recommend Dealer
Yes
Oct 08, 2024

Audi Allentown responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

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