Tom O'Donnell
Tom O'Donnell at Audi Allentown
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Tom O'Donnell

General Manager

Audi Allentown

4725 Hamilton Blvd
Allentown, PA 18103

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4.6
40 Reviews
4.6

40 Reviews

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40 Reviews of Tom O'Donnell

November 17, 2024

Dealership Rating
Employee Rating

I had an outstanding experience from the sales person to the sales manager to the finance person! Everyone was extremely friendly and helpful. Nobody was pushy. They made my car buying experience very pleas More

by CARDMCW
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Dan Berry , Andrew Cusmano

Nov 20, 2024

Audi Allentown responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

October 31, 2024

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I recently purchased a Vehicle from Audi Allentown, it was a late model preowned, but it was exactly what I wanted so I made the 100-mile trip to check it out. A car purchase can be and is usually a litt More

by 030698
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elijah Antoine , Bradyn Shelly, Kyle

Oct 31, 2024

Audi Allentown responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

October 28, 2024

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I have been with Audi Allentown as a customer since 2021. They have a great selection of all cars. Service is the best that I have ever had. All the service staff are professional and have a customer first a More

by RITOE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 29, 2024

Audi Allentown responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

October 22, 2024

Dealership Rating
Employee Rating

Dylan made this an ideal car buying experience. His courteous manner, knowledge and professionalism made us very comfortable with Allentown Audi. Andrew was also very helpful. We are happy to recom More

by WEK4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2024

Audi Allentown responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

October 20, 2024

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Employee Rating

Everyone friendly and very nice environment to work in. Will refer to anyone looking for a car. More

by PITSER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elijah Antoine, Aaron Isaacs

Oct 22, 2024

Audi Allentown responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

October 07, 2024

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Worst experience ever, bait and switch on trade in. Ripped off. Spoke to GM and went over and he said he would do nothing for me. Said couldn’t give much on trade in because going to auction… a lie. Pu More

by BRIAN.EAGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Elijah Antoine

Oct 07, 2024

Audi Allentown responded

Hello Brian, Thank you for the feedback. We are sorry about your experience with your trade value. We trade vehicles based on the market and the vehicles current condition and sending the car to Auction versus keeping it has no bearing on the value you were given. We did invest several thousand dollars to get the vehicle ready for resale. So no, although we have the vehicle listed for higher than what we traded it for, we also now own the vehicle for more than what we gave you. We do hope you enjoy the vehicle you purchased and have many happy miles with it. Thank you again for your feedback and wish you all the luck in the future. Audi Allentown

October 03, 2024

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Aaron was my salesman and he was excellent. The entire experience was phenomenal and I truly appreciate the entire team. They went above and beyond. More

by LJONES30
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Oct 08, 2024

Audi Allentown responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

September 26, 2024

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The sales personnel were great. Informative, amicable and not at all “pushy.” A better than expected experience. The only aspect we were not particularly pleased with - & this is an More

by TUBBYJONES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Allen, Bradyn Shelly

Sep 26, 2024

Audi Allentown responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

September 26, 2024

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Attentive, accurate, friendly, quality experience, my 4th Audi from these guys...That's saying something in the car buying world. More

by DRICE61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Kim , Josh Allen

Sep 26, 2024

Audi Allentown responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

September 21, 2024

Dealership Rating
Employee Rating

The service area was clean, neat , and the service crew explained their process and services well More

by LJONES30
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elijah Antoine, Aaron Isaacs

Sep 23, 2024

Audi Allentown responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

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