Tom Murray
Tom Murray at Toyota of Naperville
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Tom Murray

Director of Service/Parts

Toyota of Naperville

1488 W. Ogden Ave
Naperville, IL 60540

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6 Reviews
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6 Reviews

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6 Reviews of Tom Murray

January 21, 2024

Dealership Rating
Employee Rating

I had a older 2004 4 runner that need work brought it into service Andrea Sanchez wrote me up a awesome service writer very professional. Found what was wrong ordered the part need it over night. Andrea More

by Chevy could learn something from toyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrea Sanchez was my service writer she was the best .

September 24, 2023

Dealership Rating
Employee Rating

All dealership are all awful. I know because I've been in the industry for a long time. Toyota of Naperville is the lesser of these evils because they have a couple good people wo More

by MrFaisal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 30, 2018

Dealership Rating
Employee Rating

Excellent Service Excellent job on everything. Had very good customer service. Everyone was very friendly. Helped find my new car. I would always recommend everyone to More

by Saba86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Meraj Ahmed, Cecilia Nunez

Sep 04, 2018

Toyota of Naperville responded

Valued Customer, thanks so much for your truly exceptional feedback about our dealership as a whole. We hope you had a great holiday weekend. All the best for now! Pat O'Brien, GM, pobrien@napervilletoyota.com

February 28, 2018

Dealership Rating
Employee Rating

Excellent Customer Service The Salesman was very friendly and knowledgeable. He went above and beyond in answering all my questions and did everything he could to make my experi More

by sabumr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Meraj Ahmed, Conor Altier, Eren Gonzalez, Pat O'Brien, Kim Tedrow

Mar 01, 2018

Toyota of Naperville responded

Valued Customer, thanks so much for your truly exceptional words about our entire dealership—it's customers like you that make it all worth it! We'll be just down the road if you need anything else at all on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

September 28, 2016

Dealership Rating
Employee Rating

Customer Satisfaction is his Major Priority. Thanks to Harvey Nyien today 9/27/16. He was our salesman two years ago when we purchased a 2014 Camry XLE. I have been having issues with my tires fo More

by Peter Bistolfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Harvey Nyien

November 21, 2015

Dealership Rating

They are amazing. All answers, always free lone car the higher model. What alse i can want.? Why is minimum words what i have to write about dealer. They work is More

by Darek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Kosinski , A.J. Reilly, Chris Roach

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