Dealership Experience
4 yrs, 10 mos
Industry Experience
30 yrs, 3 mos
Languages Spoken
English
34 Reviews
Write a Review34 Reviews of Tom Mullen
December 25, 2025
Group of people that are driven by a common goal of making their customer feel welcome and appreciated making their customer feel welcome and appreciated More
Other Employees Tagged: Frank Steffen, Hussain Syed
December 24, 2025
I’ve had the pleasure of working with Shane as my Porsche dealer for several years now, and it’s hard to overstate the impact he’s had on my ownership experience. What began as a straightforward dealer relat dealer for several years now, and it’s hard to overstate the impact he’s had on my ownership experience. What began as a straightforward dealer relationship has grown into a long-term partnership built on trust, consistency, and an unmistakable passion for Porsche. Most recently, Shane helped me build my absolute dream Porsche Targa, and the experience confirmed why I wouldn’t go to anyone else. From the very beginning of our relationship, Shane set himself apart through his deep knowledge of the Porsche brand and his ability to listen. He never pushed inventory or tried to steer me toward what was easiest to sell. Instead, he focused on understanding how I drive, what I value in a car, and what kind of ownership experience I was looking for. Over the years, that attention to detail has only become more refined. The Targa build process was where Shane’s experience and expertise truly shined. Building a Porsche can be overwhelming given the number of options, trims, performance upgrades, and aesthetic decisions involved. At every step, Shane provided clear, thoughtful guidance. He explained not just what each option was, but how it would affect the driving feel, long-term satisfaction, and even resale value. His advice was never generic; it was tailored specifically to my goals for the car. Shane’s understanding of Porsche engineering and design was especially valuable during the performance and chassis configuration stages. He helped me weigh subtle but meaningful differences in suspension setups, wheel options, and interior choices, always grounding the conversation in real-world driving experience rather than sales talk. When I had questions or hesitations, he was patient, honest, and transparent, even when that meant recommending a less expensive option because it better fit my needs. Communication throughout the build was excellent. Shane kept me informed on timelines, production updates, and delivery expectations, and he was proactive whenever there were changes or decisions to be made. That level of follow-through made the entire process enjoyable rather than stressful, and it reinforced the confidence I already had in him. What truly sets Shane apart is that his commitment doesn’t end when the car is delivered. He continues to check in, offer support, and make sure everything meets expectations. That long-term mindset is rare and invaluable. If you’re looking for a Porsche dealer who combines deep expertise, genuine enthusiasm, and a client-first approach, Shane is exceptional. After multiple years and now my dream Targa build, I can say without hesitation that working with him has been one of the best automotive experiences I’ve ever had. More
Other Employees Tagged: Matt Youssef, Frank Steffen, Frank Steffen JR, Shane Supinski
December 03, 2025
Describing Shane; Courteous, Professional, Charismatic. Knowledgeable. My experience at Porsche Of North Olmstead was memorable. All of the people I dealt with were excellent Customer Service individuals Knowledgeable. My experience at Porsche Of North Olmstead was memorable. All of the people I dealt with were excellent Customer Service individuals and knew Porsche products. I could not be a happier person knowing I am in a car with exceptional engineering and safety features and that knowledgeable people are just a phone call away. Rae More
Other Employees Tagged: Frank Steffen, Shane Supinski , Catherine
November 14, 2025
Hussain was very professional, accommodating and he never gave up on trying to overcome my objections. He was very positive and helpful in the entire process. gave up on trying to overcome my objections. He was very positive and helpful in the entire process. More
Other Employees Tagged: Hussain Syed
October 01, 2025
Hussain recently assisted me with an out-of-state purchase of a CPO 911. The level of service he provided to my wife and me was exceptional. He went above and beyond in answering our questions, expla purchase of a CPO 911. The level of service he provided to my wife and me was exceptional. He went above and beyond in answering our questions, explaining the car's history, sending videos and pictures. We wanted to see the car in person before completing a sale and were comfortable enough with Hussain's representation to fly up for the day. The car was exactly as presented, and everyone we interacted with at the dealership was a pleasure. I can't recommend Porsche North Olmsted and Hussain enough, especially if you are an out-of-state buyer. More
Other Employees Tagged: Frank Steffen, Hussain Syed , Catherine Hohmann
September 16, 2025
Had a great experience getting my 2025 Taycan at Porsche North Olmsted. The whole process was smooth and easy. Big thanks to Hussain Syed — he was super helpful, straight-forward, and made sure everything w North Olmsted. The whole process was smooth and easy. Big thanks to Hussain Syed — he was super helpful, straight-forward, and made sure everything went the way it should. Definitely recommend him and the dealership More
Other Employees Tagged: Frank Steffen, Hussain Syed
September 06, 2025
Hussain was fantastic. He made the process extremely easy and transparent. He is a great guy and has a huge passion for cars. Which as a car nerd goes a very long way. He m He made the process extremely easy and transparent. He is a great guy and has a huge passion for cars. Which as a car nerd goes a very long way. He made sure I understood all the steps in the purchase process and made it enjoyable. I hope to use Hussain and Porsche North Olmsted for my next car purchase. More
Other Employees Tagged: Hussain Syed
September 05, 2025
Hussain was wonderful to work with. He is professional, knows the product line, and was very easy to work with. I appreciated his calm demeanor and attention to detail through the proce He is professional, knows the product line, and was very easy to work with. I appreciated his calm demeanor and attention to detail through the process. It had been a while since my last car purchase but Hussain made it super easy and flawless. Plus, I LOVE my new car! More
Other Employees Tagged: Hussain Syed
May 21, 2025
Shane was very knowledgeable, professional and exceeded all of my needs during the entire purchasing process! all of my needs during the entire purchasing process! More
Other Employees Tagged: Matt Youssef, Shane Supinski
April 04, 2025
Hussain was extremely professional, friendly, and knowledgeable about the Porsche vehicles. His patience and perseverance in assisting me in the ownership process was unmatched. In addition, his coll knowledgeable about the Porsche vehicles. His patience and perseverance in assisting me in the ownership process was unmatched. In addition, his colleague Katherine was also professional, so friendly and a wonderful teacher that guided me thru the setup of my vehicle. More
Other Employees Tagged: Hussain Syed

