Tom McDonald

Love going to them for all my car need they answer all my questions great customer service questions great customer service More

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Came in for a routine oil change. Very next day my calipers seize and transmission stops shifting correctly, resulting in additional $1,500 repairs. No issues reported before my visit Very next day my calipers seize and transmission stops shifting correctly, resulting in additional $1,500 repairs. No issues reported before my visit and during my multi point inspection and advisor and manager neglected my concern when I returned the next day. More

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You changed my oil on Saturday and didn’t tighten the drain plug. Wife sent me a text there was an oil spot on the drive. I just crawled under it a hand tightened the plug. I guess I will put a wrench on drain plug. Wife sent me a text there was an oil spot on the drive. I just crawled under it a hand tightened the plug. I guess I will put a wrench on it when I get home More

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Service dept did not tighten my oil drain plug. Car leaking oil, I had to bring it back Car leaking oil, I had to bring it back More

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Castle Jeep have gone above and beyond to service my 2020 Grand Cherokee, They took care of my in very timely fashion. They communicated everything and there were no surprises. I appreciated all the help Grand Cherokee, They took care of my in very timely fashion. They communicated everything and there were no surprises. I appreciated all the help and honesty from their Service Manager Mr. Mario Giannolais. Keep up the great work Castle Jeep. I will definitely go back all my sales and services requests More

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Everything was fast I had no problem with PAM, I just needed to make a second key. Arrived on Saturday and everything was done very quickly. Thanks for the quickness. high quality needed to make a second key. Arrived on Saturday and everything was done very quickly. Thanks for the quickness. high quality More

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Salesmen Nickolas and Jim were very friendly and Salesmen Nickolas and Jim were very friendly and knowledgeable. the whole process was very smooth, I would highly recomend Naperville Chrysler Jeep, Salesmen Nickolas and Jim were very friendly and knowledgeable. the whole process was very smooth, I would highly recomend Naperville Chrysler Jeep, Very satisfied with the sale and my new wrangler More

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Very friendly, kept me up to date, and every bit of work was approved by me first! The keep came back to me spotless. Great job cleaning! was approved by me first! The keep came back to me spotless. Great job cleaning! More

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I had a recall service done & they were faster than they said it would be done & everyone was very friendly. I Love the fact that every time I get service done they wash my Jeep for me!!! said it would be done & everyone was very friendly. I Love the fact that every time I get service done they wash my Jeep for me!!! More

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Great service!!! In & Out!!! Drove up for a quick oil change, left the vehicle with them and I was called within an hour stating vehicle was ready! change, left the vehicle with them and I was called within an hour stating vehicle was ready! More

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