Tom McClaren

They have had my car for 2 weeks. The person in charge will not talk to me. They are always busy and never call back. My KIA Niro needed a new transmission after 16,000 miles! It The person in charge will not talk to me. They are always busy and never call back. My KIA Niro needed a new transmission after 16,000 miles! It was supposed to be done a week ago. The rental taxed are piling up. KIA is still junk, and KIA of Cherry Hill service is crap. More

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Good customer service friendly people I would recommend them to my friends and family very knowledgeable about the car I have bought and leased before at the location them to my friends and family very knowledgeable about the car I have bought and leased before at the location More

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Where, do we start, I took my car for service, oil change, I had moved from up north, it seem incompetence is all over South Jersey. I been here few times I check the oil a few days later and always m change, I had moved from up north, it seem incompetence is all over South Jersey. I been here few times I check the oil a few days later and always missing a quart oil, and they have no clue. One my Hid bulb burnt, I buy it there,not only lady work there have a nasty attitude in witch is everyone outhere they stick is awfull, they offer to put on, not only I paid about 300 bux for a xenon light bulb, but they break the headlight, and is expensive as xxxx my car have all this lights on the dashboard saying there a problem and they want act like they have nothing to do with it, so since im not the avarage woman, I question it and I was given run around, until I got pist and xxxx broke loose, they are incopetend and customer run around service suck big time. Wont even buy a car there, they dont deserve good customers, and your over priced on oil change, they dont do factory recomended checks in your vehicle they dont rotate your tires everything is a charge., and they change Staff and no one knows nothing, they promise they doing something and they dont do it. Make sure you get it in writing what ever they tell you, I recently had to change the other side bulb went somewhere else and notice the xxxxtie work they did on that other headlight, that they had to buy to replace the one they broke, and I had to call and place the order myself because they didn't do there job, and they thought I was going to go away, my bumper coming off there missing srcues here there and to believe, I gave it to kia dealer to work on it because I didn't want extra problems. Never again deal with them. Ohh and expect to run on there parking lot looking for your car because there to busy outside sitting down and smoking and can bring your vehicle to door where you drop it off. More

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Car Shoppers BEWARE OF THE BAIT AND SWITCH with these guys! There’s so much that went wrong with my experience at the Cherry Hill Kia I have to bullet it. Worst experience EVER at a car dealership and guys! There’s so much that went wrong with my experience at the Cherry Hill Kia I have to bullet it. Worst experience EVER at a car dealership and I have purchased quite a few cars in my lifetime. 1. I was interested in buying a Wolf Gray Telluride. I called the CH Kia and asked if they had any in stock. I was told on the phone by Rich that they had 2. I get there and was then told by a different salesman that what he really meant was that they have 2 on allocation, but now that they got me there, they tried to sell me a black one that was actually in stock. 2. I told him that I wanted Gray so I would wait for it to come in. Asked for the price. He gave me the price and then printed the offer and specs on the car. I asked him if he could do better on the price of the car and he said that he would discuss with his manager and let me know. He told me that his manager would call me that night or early next morning. No Call that night or the next day. 3. I go the dealership the next day since I had not heard from anyone. When I get there the Salesman I worked with was not there. So ended up working with another salesman (Ryan). When I showed Ryan the offer I was given he told me that I was misquoted. Knowing that I was ready to buy the he then marked up the price an additional $9,274! Not kidding. After I explained to him that an offer was already made for much less he took my written offer from me and said that he will show his boss and see what he can do. He then came back without my written offer and simply reduced his number by $1,000. No apology and basically defended the process and treated me like I was born yesterday. He repeatedly cut me off when I tried to explain that you can’t make an offer to get people in the door and then change your price. That is the very definition of “Bait and Switch”! I asked for the print out of HIS offer and he would not give me that either. Told me to take a picture. At the end he shook my wife’s hand and didn’t even offer me his hand. Unbelievable! More

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Did not explain about finance aim paid to much I not satisfied I went back to chery hill the next day manager told me all the paper work was send he can't do enything bad dealer aim pay for my car 50000 satisfied I went back to chery hill the next day manager told me all the paper work was send he can't do enything bad dealer aim pay for my car 50000 dollars went I only old 15000 dollars on my lease very bad More

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Terrible fraudulent dealership - hard sell, deceiving management and salespersons, and over priced. I purchased a CPO vehicle which was NOT CPO. 11 major items not performed or replaced. Contacted NJ management and salespersons, and over priced. I purchased a CPO vehicle which was NOT CPO. 11 major items not performed or replaced. Contacted NJ Consumer Affairs which is negotiating a settlement. Foulkr dealerships are dirty and should not be trusted. Buyer beware. More

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We have bought many cars from Cherry Hill Kia throughout the years and always have great customer service! the years and always have great customer service! More

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Very happy with the customer service and vehicle. My sales associate was knowledgeable and pleasant. sales associate was knowledgeable and pleasant. More

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Disgraceful, unethical, lying behavior by salesperson; this dealership plays games from low balling you on a trade in value to secretly inserting GAP in your financing. They are unknowledgeable, surreptit this dealership plays games from low balling you on a trade in value to secretly inserting GAP in your financing. They are unknowledgeable, surreptitious, and unethical and untruthful, especially with the KIA CPO checklist. I have filed a formal complaint with KIA as no one there cares about doing anything to rectify my situation. Buyer beware: buy a Kia, as they are great vehicles, but DO NOT BUY HERE. More

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Ive been getting my maintenance done here for years. Always in and out asap and the work done on my vehicle is always top notch. Everybody is polite and friendly as well. Always in and out asap and the work done on my vehicle is always top notch. Everybody is polite and friendly as well. More

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