Tom Matthews
Tom Matthews at Ken Ganley Westside Imports
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Tom Matthews

Sales Consultant

Ken Ganley Westside Imports

25730 Lorain Road
North Olmsted, OH 44070

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4.9
169 Reviews
4.9

169 Reviews

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169 Reviews of Tom Matthews

December 22, 2024

Dealership Rating
Employee Rating

Excelente servicio, me encanta que buscaron todas las alternativa para que me llevara un vehículo More

by MNV382
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Olesen, Asif Kassam

December 18, 2024

Dealership Rating
Employee Rating

Got a great deal at a great time driver by superior customer service. A top organization. More

by DANIEL.J.ARREDONDO
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

December 08, 2024

Dealership Rating
Employee Rating

The Dealership offers excellent service and helpful staff. I have had good communication with the dealership since leasing my second Subaru in June 2024. Thank you. More

by FRANJSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jazmin Parks, Woody Tannous

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review!

December 05, 2024

Dealership Rating
Employee Rating

Great customer service experienced in both sales team and the service department staff. This is my third Subaru purchased, the last two at Ganley North Olmsted. More

by JMURRAY827
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review!

December 04, 2024

Dealership Rating
Employee Rating

The service was in neat and on time. Team is friendly. All my questions answered. More

by CAMILA.OREST
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review!

December 04, 2024

Dealership Rating
Employee Rating

Everyone was friendly enough, but seemed to be understaffed and sometimes we were waiting for a long time for someone to get back with us in our dealings with both the sales area and the service a More

by NICOLEDIETZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Candace Bargar

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you for your review. We appreciate your feedback. Sometimes we get a little busy and wait times can increase. We're sorry if you had to wait longer than expected. Your feedback helps us get better!

December 03, 2024

Dealership Rating
Employee Rating

Excellent buying experience. Scott was very thorough, answered all questions. Probably the best new vehicle purchasing experience I've ever had. Highly recommend this dealership. More

by RYBAR.MJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Wnek

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

December 03, 2024

Dealership Rating
Employee Rating

The sales rep was very helpful and the trade in of my old Buick Lucerne was very easy. More

by RSPERRY125
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rachel Shafer

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 28, 2024

Dealership Rating
Employee Rating

Everyone I've worked with are wonderful and very knowledgeable. I'm always impressed with the service. More

by TPALCIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aunna Regas

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 15, 2024

Dealership Rating
Employee Rating

I liked the atmosphere of this dealership. Everyone was courteous. I never felt pressured to buy there. More

by LYNDALOVESTOM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Olesen, Asif Kassam

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

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