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Tom Martin
Tom Martin at Quality Chevrolet

Tom Martin

Assistant Parts Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.6
47 Reviews
4.6

47 Reviews

Write a Review

47 Reviews of Tom Martin

November 12, 2024

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Employee Rating

Kenny was super kind and helpful! He didn’t push at all and helped us get the best deal possible! More

by OLIVESDAD13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Scott Holtz , Kenneth

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Nov 14, 2024

Quality Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with Kenny at Quality Chevrolet Escondido. Our team is dedicated to providing help without pressure, and I'm glad you felt supported in finding the best deal. I hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 31, 2024

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Employee Rating

It was great and everyone was helpful in helping me find the issue and got my truck back fast More

by austindenison2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Scott Holtz , Juan, Gonzales

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Nov 02, 2024

Quality Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Quality Chevrolet Escondido and that our team was able to help you find the issue with your truck and get it back to you quickly. We appreciate your feedback and look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 28, 2024

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There was a bit of a hiccup but the team really went out of there way to make it right. I was very pleased with hard work and dedication to making us happy as a customer. More

by diaz.juan.m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Scott Holtz , Miguel Anaya

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Oct 30, 2024

Quality Chevrolet responded

Thank you so much for your wonderful feedback! We're thrilled to hear that our team at Quality Chevrolet Escondido was able to turn things around for you. Your satisfaction is our priority, and it's great to know that you appreciated our dedication to making your experience a positive one. We look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 05, 2024

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Employee Rating

Great timely service again from Bill and the crew at Quality! I got my tire pressure sensors recharged with fresh batteries and was on my way. A very pleasant experience considering there is no good tim More

by South City Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Holtz , Fernando Fiero

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Oct 08, 2024

Quality Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Bill and the team at Quality Chevrolet Escondido. It's always our goal to provide timely and pleasant service, especially when it comes to unexpected car issues. We look forward to seeing you again next time! Safe travels! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 03, 2024

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It’s a friendly team, quality, good and honest. For this reason they are very buy and as a result we have to make your appointment anticipated. More

by DVILCHESM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Scott Holtz

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Oct 04, 2024

Quality Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Quality Chevrolet Escondido to be friendly, quality-focused, and honest. We appreciate your understanding in making appointments in advance due to our popularity. We look forward to serving you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 26, 2024

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I was very impressed by the sales staff. They were fast, friendly and super helpful. More

by carolebringas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Chris Hollowell, Scott Holtz , Alejandro Montes and the two guys on either side of him were very helpful! Maria was nice too. Shout out to Vincent in Sales who offered help in finding out what size and weight for a slide-in truck camper my truck can hold.

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Sep 27, 2024

Quality Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you were impressed by our sales staff at Quality Chevrolet Escondido. Our team strives to provide fast, friendly, and helpful service to all our customers. We appreciate your feedback and hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

September 11, 2024

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Easy, relax ,clean environment no hassle, friendly and amazing car buying experience. Highly recommended and superb service. More

by esales1096
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Scott Holtz

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Sep 12, 2024

Quality Chevrolet responded

Thank you so much for your wonderful review! We truly appreciate your kind words about your car-buying experience at Quality Chevrolet Escondido. It’s great to hear that you enjoyed a relaxed and friendly environment. We look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 28, 2024

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Employee Rating

They treated us well the service dept did a great job. The finance officer help us after we sold our truck. With getting some money back on our extended warranty. Thank you More

by culjac52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manny Aguirre, Richard Anzures, Scott Holtz

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Aug 29, 2024

Quality Chevrolet responded

Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience with our service department at Quality Chevrolet Escondido, and that our finance officer was able to assist you with your extended warranty. I truly appreciate your feedback and hope to see you again soon for any of your vehicle needs! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 26, 2024

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Employee Rating

Ed is a good salesman very helpful. Everyone at this dealership is willing to help you if you need it More

by carlos.low1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Scott Holtz

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Jul 29, 2024

Quality Chevrolet responded

I'm thrilled to hear you had a positive experience with our team at Quality Chevrolet Escondido. Our staff aims to provide outstanding service, and I'm always here to assist you. See you next time! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 07, 2024

Dealership Rating
Employee Rating

No loyalty to lifelong customers, horrible customer service. Very disappointed in the quality of service received from both the dealer and GM Corp. see my ticket issued with GM. More

by Bee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
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Jul 09, 2024

Quality Chevrolet responded

Thank you for sharing your feedback with us, Bee. We truly value our customers' experiences, and we are disappointed to hear that you were not fully satisfied with the service provided. Your feedback is important to us, and we would like to ensure that your concerns are addressed. Please feel free to reach out to me directly so I can discuss this further. We appreciate your loyalty as a lifelong customer and hope to have the opportunity to make things right. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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