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66 Reviews of Tom Martin
September 27, 2025
Great service, I got work done on my car and was provided a nice loner while it was being completed. Appreciate the quickness and great work! a nice loner while it was being completed. Appreciate the quickness and great work! More
by ALEA95
Verified CustomerOther Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Scott Holtz
September 27, 2025
First of all their appointments are too late. Usually over 10 days. Second of all their accuracy to repairs and fixing the problems are really very bad. Third of all they hold cars for long time Usually over 10 days. Second of all their accuracy to repairs and fixing the problems are really very bad. Third of all they hold cars for long time for small issues. For example they hold my car with appointment around 10 hours for tire rotation. At end I can say their customer service is horrible More
by aryankamran
Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Chris Hollowell, Scott Holtz , Chris at service shop
September 17, 2025
Great service brought out the truck I wanted to see. Let me test drive. Also told me all devices that are in the truck. Let me test drive. Also told me all devices that are in the truck. More
by dgonzalez5260
Other Employees Tagged: Richard Anzures, Scott Holtz , Kenny
September 13, 2025
The people are Accommodating, helpful, always smiling, approachable, the service is good. Always reminding you of your schedule maintenance. approachable, the service is good. Always reminding you of your schedule maintenance. More
by Xela
Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Chris Hollowell, Scott Holtz
September 12, 2025
I want to express my gratitude to AJ, the service desk, and the service manager for their exceptional support. A special shout-out goes to AJ for his dedication and for patiently addressing all my calls an and the service manager for their exceptional support. A special shout-out goes to AJ for his dedication and for patiently addressing all my calls and visits, which were quite frequent. When purchasing a new car, you anticipate a seamless experience, but I encountered a few issues. After having the seat cover replaced, my only remaining concern is that the molded plastic cover, which conceals the seat frame when you open the door, wasn't installed correctly. This cover features four guide stakes and two spring clips on top, and I was able to reinstall it correctly myself rather than bringing my truck back in. As an FSE for a biochemistry robotic company, I understand the importance of ensuring that all covers and hardware are installed properly; loose hardware is simply not an option for us. It's a standard we uphold diligently to avoid any return service visits. My primary concern is ensuring that all work is completed to the highest standards. More
by adolfo365
Other Employees Tagged: Junior Bernal , AJ Five Stars.
August 23, 2025
The most important thing to me is the service department makes getting things done as easy as possible. Very much appreciated makes getting things done as easy as possible. Very much appreciated More
by jhettel74
Other Employees Tagged: Scott Holtz , Josh and Bill are my go to guys, very helpful
July 25, 2025
Nice people excellent service clean facility free coffee highly recommend to all for your service needs highly recommend to all for your service needs More
by johnl15
Other Employees Tagged: Lewis Singleterry, Jeff Kenner, Junior Bernal, Richard Anzures, Chris Hollowell, Scott Holtz
July 22, 2025
Customer service was alright at best wait time wasn’t very long but the work lacking took truck in for an oil change but my sensors still saying I need an oil change so we’ll see. very long but the work lacking took truck in for an oil change but my sensors still saying I need an oil change so we’ll see. More
by Hunter
Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Daniel Beltran, Chris Hollowell, Scott Holtz
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