Tom Lim
Tom Lim at Mercedes-Benz of Grapevine
Refer Me

Tom Lim

Sales Experience Manager

Mercedes-Benz of Grapevine

1300 Texan Trail
Grapevine, TX 76051

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5.0
39 Reviews

Born and raised in Phnom Penh, Cambodia, I have a passion for travel and immersing myself in different cultures. I particularly enjoy exploring street food and local marketplaces, as I believe they offer the best insights into a culture's food and lifestyle. With 22 years of experience as a donut shop owner, I have also cultivated a love for watch collecting. Above all, I am a dedicated husband and father of two.

Dealership Experience

2 yrs, 6 mos

Languages Spoken

Cambodian Cambodian

Mandarin Mandarin

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5.0

39 Reviews

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39 Reviews of Tom Lim

March 26, 2025

Dealership Rating
Employee Rating

Very helpful and amazing sales team. Everyone one helpful, understanding, and easy to work with. More

by CC
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kal Elhamad, Alex Johnson

March 23, 2025

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The staff at this dealership were very welcoming, helpful, and patient. Dyan always made sure to recommend us cars she’d knew we would like and managed to help us get a car that satisfied us. After More

by nuchnoulrat19@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dyan Hiner , Tyler

Mar 24, 2025

Mercedes-Benz of Grapevine responded

Thank you for your thoughtful feedback! We're so glad to hear that Dyan and Tyler made your experience smooth, enjoyable, and personalized from start to finish. It means a lot to know you felt welcomed and well taken care of. Enjoy your new car, and we look forward to seeing you again!

February 17, 2025

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We received top-notch service from Tom Lim and the entire team. They made sure to find the perfect vehicle for me. I walked away with exactly what I wanted and more! I could not be happier with our experienc More

by Nancyhueske
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Day

Feb 20, 2025

Mercedes-Benz of Grapevine responded

Thank you for your wonderful feedback! We're thrilled to hear that Tom and our team helped you find the perfect vehicle and provided a top-notch experience from start to finish. Enjoy your new Mercedes-Benz, and we look forward to seeing you again soon!

February 16, 2025

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Supportive and welcoming! Information was transparent. Recommend buying from the dealer and excellent sales support More

by adityad031
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clyde Rodriguez

Feb 17, 2025

Mercedes-Benz of Grapevine responded

Thank you for the strong review and choosing Mercedes-Benz of Grapevine!

February 06, 2025

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Tom was great! Very efficient, answered all of my questions, and I’m so happy with my car purchase. I’m very picky, and he was so nice to work with and handled ever More

by Lisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Basel Abbas

Feb 07, 2025

Mercedes-Benz of Grapevine responded

Thank you for your kind words! We're glad Tom provided a great experience and took care of everything you needed. Enjoy your new car!

December 31, 2024

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Tom Lim is very personal and professional. Knowledgable and helpful. 0 stress, friendly and come and done dealership. More

by Hitesh_Gosain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Lim

Jan 02, 2025

Mercedes-Benz of Grapevine responded

Thank you for your kind words! We appreciate your feedback and look forward to serving you again!

November 28, 2024

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Employee Rating

Tom Lim hooked me up a new Mercedes with literally EVERY extra offered for a STEAL! He knew my budget and HUSTLED to make it work. Super impressed that he searched every avenue to find me discounts and fou More

by Baxtabulous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2024

Mercedes-Benz of Grapevine responded

Thank you for the great review! We're thrilled Tom went above and beyond to find the perfect Mercedes for you. Enjoy your new ride, and thanks for recommending him!

November 24, 2024

Dealership Rating
Employee Rating

Tom Lim hooked me up a new Mercedes with literally EVERY extra offered for a STEAL! He knew my budget and HUSTLED to make it work. Super impressed that he searched every avenue to find me discounts and fou More

by Baxtabulous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 25, 2024

Mercedes-Benz of Grapevine responded

Thank you for the fantastic review! Tom's dedication and expertise truly shine! Enjoy your new ride!

November 12, 2024

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Tom made a purchase experience very pleasant and worked with our family to make a process as quick as possible. When I also noticed that the car had a thing to be fixed after the purchase, he scheduled an More

by kim.h
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodney Lockett, David Guerra , Tom Lim

Nov 15, 2024

Mercedes-Benz of Grapevine responded

Thank you, Kim!

October 29, 2024

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Employee Rating

Our family needed an additional vehicle for my wife, and I recently had the pleasure of working with Tom Lim at Mercedes-Benz of Grapevine. I can honestly say it was the best car-buying experience I've More

by Sopheakhuot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 15, 2024

Mercedes-Benz of Grapevine responded

Thank you for sharing your experience and choosing Mercedes-Benz of Grapevine!

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