Tom Lim
Tom Lim at Mercedes-Benz of Grapevine
Refer Me

Tom Lim

Sales Experience Manager

Mercedes-Benz of Grapevine

1300 Texan Trail
Grapevine, TX 76051

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5.0
37 Reviews

Born and raised in Phnom Penh, Cambodia, I have a passion for travel and immersing myself in different cultures. I particularly enjoy exploring street food and local marketplaces, as I believe they offer the best insights into a culture's food and lifestyle. With 22 years of experience as a donut shop owner, I have also cultivated a love for watch collecting. Above all, I am a dedicated husband and father of two.

Dealership Experience

2 yrs, 5 mos

Languages Spoken

Cambodian Cambodian

Mandarin Mandarin

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5.0

37 Reviews

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37 Reviews of Tom Lim

February 17, 2025

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Employee Rating

We received top-notch service from Tom Lim and the entire team. They made sure to find the perfect vehicle for me. I walked away with exactly what I wanted and more! I could not be happier with our experienc More

by Nancyhueske
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Day

Feb 20, 2025

Mercedes-Benz of Grapevine responded

Thank you for your wonderful feedback! We're thrilled to hear that Tom and our team helped you find the perfect vehicle and provided a top-notch experience from start to finish. Enjoy your new Mercedes-Benz, and we look forward to seeing you again soon!

February 16, 2025

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Supportive and welcoming! Information was transparent. Recommend buying from the dealer and excellent sales support More

by adityad031
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clyde Rodriguez

Feb 17, 2025

Mercedes-Benz of Grapevine responded

Thank you for the strong review and choosing Mercedes-Benz of Grapevine!

February 06, 2025

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Tom was great! Very efficient, answered all of my questions, and I’m so happy with my car purchase. I’m very picky, and he was so nice to work with and handled ever More

by Lisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Basel Abbas

Feb 07, 2025

Mercedes-Benz of Grapevine responded

Thank you for your kind words! We're glad Tom provided a great experience and took care of everything you needed. Enjoy your new car!

December 31, 2024

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Tom Lim is very personal and professional. Knowledgable and helpful. 0 stress, friendly and come and done dealership. More

by Hitesh_Gosain
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tom Lim

Jan 02, 2025

Mercedes-Benz of Grapevine responded

Thank you for your kind words! We appreciate your feedback and look forward to serving you again!

November 28, 2024

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Tom Lim hooked me up a new Mercedes with literally EVERY extra offered for a STEAL! He knew my budget and HUSTLED to make it work. Super impressed that he searched every avenue to find me discounts and fou More

by Baxtabulous
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Trade-in Experience
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Recommend Dealer
Yes
Nov 29, 2024

Mercedes-Benz of Grapevine responded

Thank you for the great review! We're thrilled Tom went above and beyond to find the perfect Mercedes for you. Enjoy your new ride, and thanks for recommending him!

November 24, 2024

Dealership Rating
Employee Rating

Tom Lim hooked me up a new Mercedes with literally EVERY extra offered for a STEAL! He knew my budget and HUSTLED to make it work. Super impressed that he searched every avenue to find me discounts and fou More

by Baxtabulous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 25, 2024

Mercedes-Benz of Grapevine responded

Thank you for the fantastic review! Tom's dedication and expertise truly shine! Enjoy your new ride!

November 12, 2024

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Tom made a purchase experience very pleasant and worked with our family to make a process as quick as possible. When I also noticed that the car had a thing to be fixed after the purchase, he scheduled an More

by kim.h
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Recommend Dealer
Yes

Other Employees Tagged: Rodney Lockett, David Guerra , Tom Lim

Nov 15, 2024

Mercedes-Benz of Grapevine responded

Thank you, Kim!

October 29, 2024

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Our family needed an additional vehicle for my wife, and I recently had the pleasure of working with Tom Lim at Mercedes-Benz of Grapevine. I can honestly say it was the best car-buying experience I've More

by Sopheakhuot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 15, 2024

Mercedes-Benz of Grapevine responded

Thank you for sharing your experience and choosing Mercedes-Benz of Grapevine!

October 28, 2024

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Tom was a joy to work with. He really cares about his clients and has such a great personality. I definitely recommend anyone to work with him for their Mercedes purchase!😀😀 More

by MichelleB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Day , Jake Meyers

Nov 15, 2024

Mercedes-Benz of Grapevine responded

Tom will be thrilled to hear your kind words. Thank you for recommending us!

October 27, 2024

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Best place to find your vehicle. Tom Lim was amazing salesman with friendly services. Highly recommend More

by laseng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom, Lim

Nov 15, 2024

Mercedes-Benz of Grapevine responded

Thank you for sharing!

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