28 Reviews of Tom Licata
October 30, 2024
The team was amazing with helping me pick my vehicle and get the paperwork completed quickly. Waiting on hearing back from them on my License plate mount. Loved the experience get the paperwork completed quickly. Waiting on hearing back from them on my License plate mount. Loved the experience More
Other Employees Tagged: Luis Guizar, Hunter Spitzer, John Panousopoulos
September 05, 2024
Good service, it needs better sales car personal our seller was horrible. And better and more snacks for the customers seller was horrible. And better and more snacks for the customers More
Other Employees Tagged: Luis Guizar
September 02, 2024
I wouldn't buy a bicycle from this Dealership- I got Scammed - never again- you should be ashamed of yourself- I wouldn't recommend my worst enemy to buy a Vehicle from you people. Scammed - never again- you should be ashamed of yourself- I wouldn't recommend my worst enemy to buy a Vehicle from you people. More
Other Employees Tagged: Luis Guizar, Steve Potts
August 20, 2024
Tom Licata, JP and the staff of JLR Schaumburg were truly amazing. Tom is an amazing person (not just salesperson)... He was patient, attentive and caring for my needs. I wasn't rushed or hassled. I truly amazing. Tom is an amazing person (not just salesperson)... He was patient, attentive and caring for my needs. I wasn't rushed or hassled. I have been in sales for years and at the end of the day you build a business by working with people you like and trust. Tom is one of those. JP worked diligently to get the deal done, keeping me abreast the whole way. The staff went to grab me a soda from 7-11 because I asked if they had a soda machine and they sent cookies to my house! This was a family like experience not just another "number" in sales. More
Other Employees Tagged: Ken Ferrari, Luis Guizar, John Panousopoulos
June 17, 2024
The car buying experience, discussion of options, delivery and immediate post delivery activities were great. No pressure and questions were answered with great satisfaction. delivery and immediate post delivery activities were great. No pressure and questions were answered with great satisfaction. More
Other Employees Tagged: John Nelson, Tom Palm, Hunter Spitzer , Darren Little
June 14, 2024
Front end of transaction was easy. They had a lot of enthusiasm for collecting docs and money. Once I paid, communication dropped off, communication points were ignored and I had to pe They had a lot of enthusiasm for collecting docs and money. Once I paid, communication dropped off, communication points were ignored and I had to pester them for simple things like when will car ship?, when will at arrive? I gave up and figured it would get here eventually- good thing the shipping service called me 30 minutes before delivery as I was headed out and would have missed them. Car price was good, service and follow thru was annoying. More
Other Employees Tagged: Sam Badro , Raul Tomsa
May 19, 2024
Friendly staff. Helpful and took time to view and drive all vehicles to come to a decision. Helpful and took time to view and drive all vehicles to come to a decision. More
Other Employees Tagged: Luis Guizar
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