Tom Kay
Tom Kay at Peruzzi Mazda

Tom Kay

General Sales Manager

Peruzzi Mazda

140 Lincoln Hwy
Fairless Hills, PA 19030

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6 Reviews
not yet
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6 Reviews

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6 Reviews of Tom Kay

November 02, 2023

Dealership Rating
Employee Rating

This place is the worst dealership I've ever been to in my life. They will greet you with a smile and lie to you to line their pockets. My girlfriend bought a used car from here and from the moment we drov More

by MARK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jordan Haft , Kirk Anastasi, Alexander Baxter, Nichole Brimmer, Bill Klein, John Little, Doug Muro, Ryan Phillips

April 30, 2022

Dealership Rating
Employee Rating

In my nearly 20 years of car buying experiences, your team set the record today with the least total time spent (under 75 min) to select the vehicle and finalize financing without undue high pressure sal More

by dumlong
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Haft

Sep 06, 2022

dumlong responded

4 month update: car finally came in and again process wrapped up in about 50 min; a few administrative signatures to update financials, a quick walkthrough of the car, the finance manager Alex was professional and courteous; offering me all the add on options nothing but professional explanation of what is on offer and cost to monthly and total. Car was well detailed with a full tank of gas and I was out of the parking lot in little over an hour as I took time to familiarize myself with car controls. Matt even picked up in courtesy car to make drive home logistics easier for me. Great sales team overall end to end.

May 10, 2020

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Employee Rating

7 weeks ago… I leased a CX-30 from “Peruzzi Mazda". I 7 weeks ago… I leased a CX-30 from “Peruzzi Mazda". I did so because they gave me the best price. Turns out... they also gave incredible customer se More

by paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas “Nick” Mycek, Theresa Vandertuyn, Steve Streng

April 22, 2019

Dealership Rating

Stay away I went to buy a car and this dealership got approved for me to finance it. So there was no reason for them to run my credit in four different plac More

by Nocar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 25, 2019

Peruzzi Mazda responded

Dear Mr. Joseph Clark, In our prior conversation, we discussed how the Civic was priced and our Fair Pricing Strategy. We use a formula to price our used cars very competitively compared to the market so that the consumer gets the best price possible without the need of negotiating. That is the exact reason why you drove down from New York to look at this car. We did hold the vehicle for your trip, so it did not sell while you were in transit. While here you had the opportunity to purchase the vehicle, but you elected not to because of insurance reasons. We gave you every opportunity to purchase the vehicle at a Fair price, however by the time you reached back out to us, the vehicle had sold. We gave you a courtesy call to inform you that the vehicle had sold, we did not want you to make another trip out and the vehicle not be here. I am very sorry you lost out on the opportunity to purchase the Civic. If there is anything we can help with in the future, please do not hesitate to reach out. - Peruzzi Mazda Management

Apr 26, 2019

Peruzzi Mazda responded

We could go back and forth all day Joseph. I’m sorry you feel disrespected. We try our best to give everyone the best customer experience possible. Unfortunately, in the Internet age, people miss out on used cars all the time when they don’t pull the trigger. After you hesitated Monday, and the second customer didn’t buy the car Tuesday, we called you on Tuesday, April 16th 7:27pm to ask if you wanted the car. We called again on Thursday, April 18th at 8:56am. Plus the 15 texts sent from our system. Just to touch on the credit side of things. You have good credit, you were approved, and banks competed to get you the lowest rate. I’d guess you’ll have no problems getting lenders to give you a loan because you shopped for this car first. Good luck in your car search. Respectfully, Tom Kay, New Car Manager.

Apr 26, 2019

Nocar responded

That is definitely not how things happen , but you need to make yourself look good . Monday night at 7:30 the car was looked at and talked about. Tues by 2:30 in the afternoon insurance was gotten for it and you were notified. Very Disrespectfully the words “we do not take deposit and it’s first come first serve” because you were showing it at another dealership at 6. It was not sold until Thursday. No one said it wasn’t a fair price , At least be honest on how the matter was actually handled and you should let people know that if there going to finance that your going to ruin it all over the world and it going to tank. After an approval there’s no reason to keep running it. I checked into this matter in depth after I was alerted on my credit. Also no phone calls were made on your part about the car being sold .

November 01, 2017

Dealership Rating
Employee Rating

Great Experience Tom Kay and Joe Casey are as professional as it gets. I walked into Peruzzi Mazda with a plan, they understood and worked with me without straying fro More

by Dales9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Casey

Nov 01, 2017

Peruzzi Mazda responded

Congratulations Justin! Thank you so much for this wonderful endorsement of our management and staff! Customer satisfaction is our number one priority and we greatly appreciate your business! Please do not hesitate to contact us for any of your automotive needs. ~ Peruzzi Mazda Management

September 20, 2017

Dealership Rating
Employee Rating

Thank You!! I just want to say thank you to Tom K and his team for all their help. I went to them for the second deal on a used car and they were straight forward More

by sal16v
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2017

Peruzzi Mazda responded

Congratulations! Thank you so much for this 5 Star Review and wonderful endorsement of our Sales Manager Tom Kay! Customer satisfaction is our number one priority and we greatly appreciate your business! Please do not hesitate to contact us for any of your automotive needs. ~ Peruzzi Mazda Management

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