Tom Hernly
Tom Hernly at Shaheen Chevrolet

Tom Hernly

Service Manager

Shaheen Chevrolet

632 American Rd
Lansing, MI 48911

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4 Reviews
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4 Reviews

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4 Reviews of Tom Hernly

August 09, 2024

Dealership Rating
Employee Rating

I wouldn't take my car there unless, it is something simple or basic to figure out. Long gone are the days of Mr. Goodwrench. More

by chadmanpackers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 12, 2024

Shaheen Chevrolet responded

chadmanpackers, our Service Manager would like you to please reach out, so he can address your concerns. We strive to give you a 5 star experience and take your review seriously. Please contact Jim Palshan at 517-394-0330. Thank you.

August 27, 2019

Dealership Rating

Not quality work. They cross threaded a lug nut on the last time they replaced a tire and now have to have the stud replaced. They also fixed my spoiler and within six More

by Richkid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dale Wagner, Adam Ebright, John Feister , Craig Curtis, Lori Hazelton, Rick Scharf, Dan Williams, Rob Winchester

June 09, 2017

Dealership Rating
Employee Rating

Service I bought a used SUV from tom h. A few weeks after purchasing it we got a flat tire and found out tbe tire has already beem plugged and had some dry r More

by Pissed off
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom

November 21, 2016

Dealership Rating

Screw Them!!! I would give them less than a 1 if I could. I bought a car from them a year ago in October. I have never had issues with this car. All of a sudden, I More

by dejapeterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tom Dys, Eric Fountain, Kevin Davis, Dale Wagner, Adam Ebright , Craig Curtis, Mark Durfee, Mike VerPlanck, Rob Winchester

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