Tom Giordano | Page 5

DISHONEST Where to start? Charged for repairs that were covered under extended warranty purchased from the dealer. Unable to perform correct repair after many, Where to start? Charged for repairs that were covered under extended warranty purchased from the dealer. Unable to perform correct repair after many, many attempts. Tried to upsell parts that weren’t needed. Falsified invoices pertaining to mileage on vehicle. More

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A Great Experience...Start to Finish Olivia was incredibly personable, attentive, understanding and really made the entire experience pleasurable. I also had the opportunity to speak with Olivia was incredibly personable, attentive, understanding and really made the entire experience pleasurable. I also had the opportunity to speak with the General Manager, David, who provided me with a truly welcoming impression from the first call till I was able to connect with Olivia. The Finance Manager took the time to thoroughly explain every detail and determine best options for my situation allowing me to walk away extremely comforable with my purchase. The Sales Manager also introduced himself and expressed his concern for my satisfaction. I will certainly recommend Olivia and this sales team to anyone I speak to that's looking to purchase a new or used vehicle. More

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"Marvelous Maplecrest Ford of Mendham!" I had a great experience purchasing my Certified Pre-Owned Ford Explorer at Maplecrest Ford of Mendham. I had the pleasure of working with my salesma I had a great experience purchasing my Certified Pre-Owned Ford Explorer at Maplecrest Ford of Mendham. I had the pleasure of working with my salesman, James Skuraton. James was knowledgeable about their inventory and was able to find me the perfect SUV with low mileage at a great price. I appreciated the fact that we did not have to go back and forth on price, I gave James my wish list and the price I was looking for and he was able to match it. James took the time to show me all of the features in the car, synched up my phone and ensured I was comfortable driving off the lot. I felt like I was buying a brand new car not a certified pre-owned one. I also had the pleasure of working with Tom Giordano as I requested an additional item be placed on the car...I asked for that at 4:00 p.m. and by 10:00 a.m. the next day, that item, albeit a complicated one, had been installed and my car was ready to go. Both Tom and James couldn't have been nicer. I would highly recommend Maplecrest Ford of Mendham....I totally understand why a high percentage of their business is based on referrals and repeat customers! Thank you Marvelous Maplecrest Ford of Mendham! More

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2018 Explorer experience James is a consummate professional who goes that extra mile to get the car of your choice. He knows the Ford line and can speak to their inner workin James is a consummate professional who goes that extra mile to get the car of your choice. He knows the Ford line and can speak to their inner workings where and when you have questions. The products are terrific and the folks behind him all work towards the common goal to get you what you're looking for. I have now purchased several cars through him and look forward to working with him and the dealership in the future More

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Excellent car buying experience Our experience at mendham Ford was a pleasure from start to finish. Our salesman James helped me find the vehicle I wanted at a price I could afford. Our experience at mendham Ford was a pleasure from start to finish. Our salesman James helped me find the vehicle I wanted at a price I could afford. He took the time to explain all of the options in the vehicle. All the people at the dealership are friendly and the owner Tom is a great guy. It was overall a great experience More

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New Ford Explorer We have recently leased a 2018 Ford Explorer from Mendham Ford. This is the fourteenth vehicle we have either purchased or leased from this dealership We have recently leased a 2018 Ford Explorer from Mendham Ford. This is the fourteenth vehicle we have either purchased or leased from this dealership and we wouldn’t go anywhere else! The professionalism and genuine concern for their customers’ satisfaction regarding sales and service are outstanding. We are always delighted to visit with Tom Giordano, owner of Mendham Ford. We know that we will be accorded the highest degree of attention and close friendship. Our terrific salesperson, Micky Hendrick, spent many hours with us, discussing the various Ford Models we were considering. He was extremely knowledgeable and his expertise and concern for our happiness were greatly appreciated. The financing with Marie Wiggins was very efficient and she also a pleasure to meet. We would not hesitate to recommend this dealership to families who are looking to buy or lease a new automobile. Mendham Ford leads the way when it comes to customer satisfaction! More

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“ You Become Family! “ When you first arrive, you are greeted from the friendly staff. Everyone works as a team and very knowledgeable. Can’t wait to buy another Ford from t When you first arrive, you are greeted from the friendly staff. Everyone works as a team and very knowledgeable. Can’t wait to buy another Ford from them!! More

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Excellent price and service Bill was a great salesman, when the truck I originally came to look at had some issues, he quickly showed me some other options, that I actually liked Bill was a great salesman, when the truck I originally came to look at had some issues, he quickly showed me some other options, that I actually liked better! Bill David and Tom all did a great job making me feel like I was getting the best value for my money and that I walked out happy. I will be back in 3 years when my lease is up for a new vehicle! More

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First truck purchase Maplecrrst was recommended by several friends and it did not disappoint. With just a few questions over the phone Tom and Mickey had a vehicle waiting Maplecrrst was recommended by several friends and it did not disappoint. With just a few questions over the phone Tom and Mickey had a vehicle waiting for me to test drive. After a lengthy drive, Mickey went through the various features that could be added or subtracted to the model I liked. The lot had plenty of trucks to look at and one in particular met all of my requirements. The negotiation on price were straight forward and less complicated than my previous experiences. I would highly recommend the dealership and Micky Hendricks to anyone looking at a Ford More

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Fast easy pleasure doing business with james James makes the whole buying experience a pleasure. James truly cares about his customers needs and wants. I highly recommend him and Maplecrest ford James makes the whole buying experience a pleasure. James truly cares about his customers needs and wants. I highly recommend him and Maplecrest ford to all my friends More

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