Tom Feeney

My first purchase of an automobile of this caliber; the 2025 Lotus Emira was quite a challenge. Sales staff at Lotus of New London (affiliated with SECOR Volvo) were very knowledgeable and helpful from my 2025 Lotus Emira was quite a challenge. Sales staff at Lotus of New London (affiliated with SECOR Volvo) were very knowledgeable and helpful from my initial contact with the dealership, walking me through the ordering procedure that insured that the automobile that would be delivered would be exactly the fabulous vehicle that I truly wanted. The sales representatives at Lotus of New London connected me with the utmost professional automobile sales and service personnel at SECOR Volvo who worked collaboratively with my sales personnel at Lotus of New London to build a strong and sustainable business relationship that continues to deliver complete customer satisfaction; that includes continuity of care and quality service moving forward. My overall customer experience at SECOR Automobiles is stellar. More

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Secor Volvo is highly recommended our sales person was very knowledgeable. He showed us what we needed to make our decision, but did not turn us away by creating pressure . The whole experience was excell very knowledgeable. He showed us what we needed to make our decision, but did not turn us away by creating pressure . The whole experience was excellent. More

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This is my first Volvo, and I was impressed by the dealership’s excellent service. dealership’s excellent service. More

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My salesman was Tom Feeney and he was excellent. Attentive, focused and diligent. He is great. Attentive, focused and diligent. He is great. More

by robertamgm1 Verified Customer Verified Customer

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Great people and friendly service with no pressure sales. Very happy with our new purchase. Very happy with our new purchase. More

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Very nice, helpful, wholesome, and all around great dealership. Doesn't feel like other dealership with business mentality. dealership. Doesn't feel like other dealership with business mentality. More

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Tom was great to work with. I appreciated his patience with all my questions. I love the vehicle I purchased!! I appreciated his patience with all my questions. I love the vehicle I purchased!! More

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Sean Trafford professionally initiated the purchasing process. I found the sales department to be very accommodating by providing the vehicle I requested. The vehicle was ordered from the factory. It w process. I found the sales department to be very accommodating by providing the vehicle I requested. The vehicle was ordered from the factory. It was a pleasant transaction. Tom Feeney was very helpful highlighting the features and benefits of the 2025 XC60. He responded quickly to requested assistance after the purchase (i.e. specific operational programming). I would highly recommend doing business with Secor. More

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I cannot say enough good things about Tom Feeney and Sean Trafford. They found the exact car I wanted. We ran into some technical issues (beyond their control) and they were my fierce advocate on a daily bas Trafford. They found the exact car I wanted. We ran into some technical issues (beyond their control) and they were my fierce advocate on a daily basis to accelerate the transaction process. Forget the larger dealerships, these people truly understand what excellent customer service looks like and they deliver on that everyday. I would recommend this team each and every day!! More

by jkgaffey Verified Customer Verified Customer

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I love this dealership! They do amazing work and their service is top notch!! highly recommend. They do amazing work and their service is top notch!! highly recommend. More

by jkgaffey Verified Customer Verified Customer

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