Tom Edwards
Tom Edwards at Shottenkirk Honda of Davis
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Tom Edwards

Assistant Service Manager

Shottenkirk Honda of Davis

4343 Chiles Rd
Davis, CA 95618

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4.7
109 Reviews
4.7

109 Reviews

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109 Reviews of Tom Edwards

November 10, 2024

Dealership Rating
Employee Rating

Extremely helpful and knowledgeable. All the people I worked with on getting my current car have been great. More

by RKUBIAK62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Shottenkirk Honda of Davis responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Davis!

November 09, 2024

Dealership Rating
Employee Rating

I can not say enough about how wonderful the service dept. is at Shottenkirk Honda of Davis. I have known Jennifer in service for over 20 years! Everyone in service is kind, respectful, explains thing More

by COPPOLJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Conrad

Nov 11, 2024

Shottenkirk Honda of Davis responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 04, 2024

Dealership Rating
Employee Rating

The maintenance and repair services at this dealership are excellent, efficient and truly a pleasure to experience. The staff is professional and attentive, ensuring every detail is taken care of. From qu More

by LILIZHANG0946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Shottenkirk Honda of Davis responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 03, 2024

Dealership Rating
Employee Rating

Good customer service, good communication, service advisor accessible, good snacks but need donuts. Will come again More

by LOUISLEUNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Shottenkirk Honda of Davis responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Davis!

November 02, 2024

Dealership Rating
Employee Rating

Great follow up with this service dept. I had an issue with a very slight vibration at freeway speed. Tom and the rest of the team did not give up on the problem even though the purchase wa More

by RADCHAD71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Shottenkirk Honda of Davis responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Davis!

November 01, 2024

Dealership Rating
Employee Rating

The entire process went smoothly and your shuttle driver is great. Appreciate the friendly and professional manner that they go about their job. More

by PAMELACAMERON1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Chand

Nov 04, 2024

Shottenkirk Honda of Davis responded

PAMELA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Davis!

October 27, 2024

Dealership Rating
Employee Rating

Patrick and Tom were fantastic. Hope they stay for a long time to come Thsnks More

by Heeren/Muir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Conrad, Patrick Chand

Oct 28, 2024

Shottenkirk Honda of Davis responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Davis in the future!

October 21, 2024

Dealership Rating
Employee Rating

Great customer service and trust Shottenkirk's to take care of all our vehicles. I would highly recommend them for service. More

by JWILSON46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Shottenkirk Honda of Davis responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Davis!

October 11, 2024

Dealership Rating
Employee Rating

Service was excellent. Check in was easy. The work was done on time and as usual the customer service was friendly. Tom and Jennifer are always very helpful. I trust them w More

by FSMOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Conrad

Oct 14, 2024

Shottenkirk Honda of Davis responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Davis. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 11, 2024

Dealership Rating
Employee Rating

Great customer service and finished in the time that they said they would. Very happy wit them. More

by JIM.P.MOORE75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Shottenkirk Honda of Davis responded

JIM, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Davis!

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