Tom Donovan
Tom Donovan at Matthews Chrysler Dodge Jeep Ram of Great Bend
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Tom Donovan

General Sales Manager

Matthews Chrysler Dodge Jeep Ram of Great Bend

447 River Ln
Susquehanna, PA 18847

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4.7
16 Reviews

I’ve been with Matthews since March 2012, and I’ve been in sales for over 12 years. I love the excitement of every new day and the unique challenges each deal brings. My favorite vehicle is the Ram 1500—it’s a true workhorse. When I’m not at the dealership, I enjoy spending time with my kids, trying my hand at golf, and coaching youth sports. I’ve also received training in finance and both new and used vehicle sales.

Industry Experience

12 yrs, 10 mos

Specialties & Trainings

Finance

4.7

16 Reviews

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16 Reviews of Tom Donovan

December 17, 2024

Dealership Rating
Employee Rating

Received excellent sales service from Tom Donovan and Matt Arnold. They went above and beyond to get me the Jeep I wanted. Highly recommended and will continue with them in the future! More

by LPomeroy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Arnold

Dec 19, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We’re so glad to hear you had a great experience with Tom! Thank you for your business and the great review!

November 21, 2024

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Matthew's Auto in Great Bend delivered! Following a disappointing experience at another dealership, we were apprehensive about trying again. Fortunately, I located a Jeep at Matthews in Ves More

by Kristaflaherty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Krista- We’re so glad to hear you had a great experience with Josh! Thank you for your business and the great review!

August 27, 2024

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I had an excellent experience at Matthews Jeep. Matt Arnold, the salesman, was exceptional—friendly, knowledgeable, and genuinely helpful without any pressure. The entire process was smooth, hassle More

by JENNYC
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Arnold

Aug 27, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi JennyC, We're so glad to hear you had a great experience with Matt Arnold! Thank you for your business and the great review. We hope you enjoy your new ride!

June 14, 2024

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Always very pleasant experience at Matthews. The entire staff is pleasant and accommodating as possible More

by bandit860
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Gregory

Jun 17, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, Thank you for the 5 Star Review and your business!

April 15, 2024

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Very good,right on time service . Every one I talked to was very nice.Will be there again ! More

by jsmith120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Gregory

Apr 18, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, Thank you for the 5 Star Review and your business!

March 02, 2024

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I have been a repeat customer of Matthews Chrysler doge jeep ram and I plan on getting my next vehicle from them too. More

by richw19
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Michael Kosty , Tyler Hosier

Mar 07, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Richw19, Thank you for the awesome review and your business!

February 20, 2024

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Salesman Mike, and Sales Manager Tom are the best! A great experience buying two vehicles from them. Service Department could use improvement in communication with customers. We had to keep calling th More

by jabsconklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kosty

Feb 27, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thank you for the great review and your business! We're glad to hear Tom and the Service Department continue to take great care of you. If there is anything more we can do to ensure your future experiences are even better, please don't hesitate to reach out and let us know how.

January 07, 2024

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Dealership went out of their way to make this an easy and seamless process. When we encountered delays they accommodated me beyond expectations. More

by KSHINKLEY4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Hosier

Jan 30, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

We're glad to hear our Team was able to provide you with a hassle-free experience! We appreciate your business and the great review!

December 03, 2023

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Employee Rating

Excellent customer service and attention to detail. Everyone at the dealership was friendly and helpful More

by jstracuzzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Antonio Poccia

Dec 05, 2023

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thank you for choosing Matthews and the great review!

October 21, 2023

Dealership Rating
Employee Rating

I Purchased, my Limited longhorn from Tyler and Tom and it’s been a pleasure working with you guys and your service department never gives up if a problem arises. Thank you for your all your help. More

by sunnyhilltree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Brunette, Tyler Hosier, Jerry

Oct 24, 2023

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Congratulations on your Limited Longhorn! We're so glad to hear that Tyler & Tom took great care of you! We appreciate your continued business!

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