Dealer Reviews
Cars for Sale
Dealer Log In
Tom Donovan
Tom Donovan
General Sales Manager
Matthews Chrysler Dodge Jeep Ram of Great Bend
447 River Ln
Susquehanna, PA 18847
20 Reviews
I’ve been with Matthews since March 2012, and I’ve been in sales for over 12 years. I love the excitement of every new day and the unique challenges each deal brings. My favorite vehicle is the Ram 1500—it’s a true workhorse. When I’m not at the dealership, I enjoy spending time with my kids, trying my hand at golf, and coaching youth sports. I’ve also received training in finance and both new and used vehicle sales.
Read moreIndustry Experience
13 yrs, 8 mos
Specialties & Trainings
Finance
20 Reviews
Write a Review
20 Reviews of Tom Donovan
October 04, 2025
They were very friendly an made sure we got everything that was due to us The offers an service department was great. The sals men were friendly an new what they were selling. that was due to us The offers an service department was great. The sals men were friendly an new what they were selling. More
by ccuevas1
Verified CustomerOther Employees Tagged: Dan Lake, Jerry Trotter, CJ O'Brien , Jacob coviello
September 19, 2025
They took a whole day after my appt date before they even looked at my vehicle. It was at the dealer the whole week. It was there to fix AC. After I got the vehicle back, it had an odor through the vent. looked at my vehicle. It was at the dealer the whole week. It was there to fix AC. After I got the vehicle back, it had an odor through the vent. A few days later, a cloud came through the vent. The AC is now doing the same problem as before. Did not get fix. Was told it was a Schrader valve. I now need to make another appt, that will take another two weeks to get an appt, to see if it can be fixed. Probably looking to spend another $300 to fix the original problem. More
by sarahguyp
Other Employees Tagged: Rick Sleeper, Michael Kosty, Antonio Poccia, Joshua Echard
August 25, 2025
Everyone here always goes above and beyond to assist me with my needs. I always recommend them to my friends and family. with my needs. I always recommend them to my friends and family. More
by cweiskopff
Other Employees Tagged: Antonio Poccia, Matthew Gregory, Jerry Trotter
December 17, 2024
Received excellent sales service from Tom Donovan and Matt Arnold. They went above and beyond to get me the Jeep I wanted. Highly recommended and will continue with them in the future! Matt Arnold. They went above and beyond to get me the Jeep I wanted. Highly recommended and will continue with them in the future! More
by LPomeroy
Other Employees Tagged: Matt Arnold
November 21, 2024
Matthew's Auto in Great Bend delivered! Following a disappointing experience at another dealership, we were apprehensive about trying again. Fortunately, I located a Jeep at Matthews in Ves Following a disappointing experience at another dealership, we were apprehensive about trying again. Fortunately, I located a Jeep at Matthews in Vestal, and within minutes of speaking with Josh, I felt at ease. He exceeded expectations to accommodate us - from transporting the Jeep to their nearer location to navigating the chaos of my family. The process was seamless, and Josh and the Matthew's team were exceptional to work with. Highly recommended, 10/10! More
by Kristaflaherty
Other Employees Tagged: Dan Lake, Rick Sleeper, Michael Baker, Michael Kosty, Antonio Poccia, Matthew Gregory, Jerry Trotter , Matt Arnold, Pete Coppola, Josh
August 27, 2024
I had an excellent experience at Matthews Jeep. Matt Arnold, the salesman, was exceptional—friendly, knowledgeable, and genuinely helpful without any pressure. The entire process was smooth, hassle Matt Arnold, the salesman, was exceptional—friendly, knowledgeable, and genuinely helpful without any pressure. The entire process was smooth, hassle-free, and enjoyable thanks to his great customer service. More
by JENNYC
Other Employees Tagged: Matt Arnold
June 14, 2024
Always very pleasant experience at Matthews. The entire staff is pleasant and accommodating as possible The entire staff is pleasant and accommodating as possible More
by bandit860
Other Employees Tagged: Matthew Gregory
March 02, 2024
I have been a repeat customer of Matthews Chrysler doge jeep ram and I plan on getting my next vehicle from them too. jeep ram and I plan on getting my next vehicle from them too. More
by richw19
Other Employees Tagged: Michael Kosty , Tyler Hosier
Dealership Inventory (64 Vehicles)
2021 Jeep Wrangler Unlimited 4xe
used
Snazzberry Pearlcoat exterior
Automatic
Four-wheel Drive
